We've stayed here three times now. The kids love the pool, which is always warm. We like to get the family package that includes a PPV movie and pizza. Something has gone awry on each of our visits, but the hotel staff has reacted very well each time - when a sick kid threw up, they moved us to a new room in the middle of the night. When the TV didn't work, they reduced our rate considerably. The breakfast is excellent, but expensive if you don't get it rolled in with your room rate.
We'll keep returning because of the response of the hotel staff to issues that have arisen.
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- Also Known As:
- Comfort Suites Schaumburg Hotel Schaumburg
- Schaumburg Comfort Suites