I have always been pleased with Comfort Suites except for this one. I made a reservation in advance, was told they did not have the rooms available that Groupon Coupon included.
Our room was not ready, we opted for romance pkg for our anniversary. We were put on a floor that had several rooms with small children. I waited over an hour to receive our wine and 2 strawberries, when I called the front desk I was told to come down and get it. We went down only to be told there was to much and it would be brought up, we went back up and it was there
but there was no bottle opener, we again went downstairs, only one person working on a Saturday at 3 pm when check in begings. There was no soap in the bathroom, we went to the front desk again. Breakfast was average. When we checked out no asked how was your stay, have a good day or even thank for staying here. Customer service was lacking.
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- Also Known As:
- Comfort Suites Schaumburg Hotel Schaumburg
- Schaumburg Comfort Suites