We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Know your Joe's” 3 of 5 bubbles
Review of Joe's Crab Shack

Joe's Crab Shack
Ranked #49 of 318 Restaurants in Schaumburg
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Lunch, Dinner, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Hinsdale, Illinois
Level Contributor
71 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Know your Joe's”
3 of 5 bubbles Reviewed December 6, 2013

Joe's Crab Shack, not to be confused with Joe's Stone Crab and Seafood, is a franchise restaurant chain. Went with friends who were disappointed that the place did not live up to expectations of the TV commercials they had seen. Biggest disappointment was the pricing and that the food was just average. All in our party ordered a bucket meal (basically crab legs, other steamed seafood, some new potatoes and corn on the cob,.) which came to the table in a pot with sides of drawn butter. While the food stayed hot, it was tasty, but quickly cooled. and lost flavor. Desserts were large portions and decent, yet it would have been nice if the bucket of shells had been removed from the table before desserts were served. Service was friendly and attentive. While the restaurant tries to imitate a seaside shack with it's decor. It does not compare to eating out by the water .

  • Visited December 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Rich G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

121 reviews from our community

Visitor rating
    40
    41
    21
    12
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Boone, North Carolina
Level Contributor
183 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Typical Joe's”
4 of 5 bubbles Reviewed November 10, 2013

This chain is usually decent, and this one was no exception. The food is pricey, but all 4 of us had a decent meal. No one complained, at least. Service was very good.

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank N. J. M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Should shut it's doors!”
2 of 5 bubbles Reviewed October 28, 2013 credit card Amex Card Member Review

It's been years since I've been to one and now I know why. The restaurant itself smelled old and dirty. Tables were grimey. The food was gross. Weird tasting phony crab and cold. Won't be going back to one. The only decent thing was the service, which is why I gave them 2 stars.

Visited July 2013
Helpful?
Thank Andrea F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palatine, Illinois
Level Contributor
43 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Always trying new dishes”
4 of 5 bubbles Reviewed October 28, 2013

Having been to Joe's previously, I finally broke down and ordered the New Orleans steam pot. Loved it! Joe's accommodated this very picky eater by substituting additional shrimp and andouille for the crawfish in the dish.

Our server was very attentive and knowledgeable of the menu items.

  • Visited February 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank teri0526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guam, Mariana Islands
Level Contributor
180 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 279 helpful votes
“Can't Get Signature Dish Right?”
2 of 5 bubbles Reviewed October 26, 2013

I'm not particularly one for crab and lobster. Frankly, too much work. But other family members insisted we try this place, so away we went.

Staff was friendly, and the prices seemed moderate for a seafood restaurant. The waitress was very well informed, and knew the difference between Snow Crab and Princess Crab.

Two of us ordered the crab pots, two ordered other seafood dishes.

The crab-stuffed mushrooms were very well prepared and very cheesy. Likewise the crab soup - mistakenly brought me a bowl instead of the cup I ordered (charged me for the cup), and I was happy to have it.

The non-crab dishes were both very good (I had a taste), however the very nice piece of salmon was overcooked. The crab pots? Both of us found the crab tasteless and very tough. Perhaps overcooked along with the salmon, or perhaps just not very good quality crab. In my Cajun steam pot I was given a piece of andouille sausage, which was terrific. The other bucket of Princess steam crab was also said to be tough and tasteless.

Dessert menu looked uninspired, so we passed.

If you can't get your signature dishes right, what's the point?

  • Visited October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank JimmyMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Joe's Crab Shack also viewed

 
 

Been to Joe's Crab Shack? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing