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“Not accessible”

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Sonesta ES Suites Schaumburg
Ranked #8 of 29 Hotels in Schaumburg
Certificate of Excellence
Schererville, Indiana
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not accessible”
Reviewed October 21, 2013

Stayed here for 2 nights in a 1 bedroom, wheelchair accessible suite. The bedroom was almost too small for the king size bed. My wheelchair is small and barely fit between bed and wall. The shower head had very low pressure and it took at least 15 min. to get lukewarm water. Here's the kicker....the room did not have a bathtub bench or grab bars for the tub. When asked, they said they didn't have benches for the tubs!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crawdaddy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maureen f, General Manager at Sonesta ES Suites Schaumburg, responded to this review, October 31, 2013
Thank you for your comments. I realize that I cannot make up for difficulities that you encountered during your stay with us. I can assure you that we are in the process of identifying and rectifying the accessible issues that you have identified. This property will begin an entire rooms/ lobby renovation in February of 2014 and by summeritme wet will be the best kept secret in Schaumburg. We strive to provide the best service and I'm sorry that we were unable to provide that to you. I hope that if you are in the Schaumburg area in the future you will give us another chance. Thank you again.
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331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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English first
Kandahar, Afghanistan
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 15, 2013

I meet family for a shopping/relaxing weekend. The two bedroom suite had lots of room - loved that! Close to lots of shopping and entertainment including Woodfield mall, IKEA, and Medieval Times. Also pet friendly. It was a 10 min drive to the Park and ride to catch the train into the city - very convenient. The only real issue with the hotel were the raccoons - we saw several on the property - including on the second floor of one of the hotel buildings. The breakfast was good.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Tina1207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern california
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2013

Stopped here while visiting chicago and dropping off child at college. Good access to freeway/Chicago. Lots of local shopping to stock up for college as well (Ikea, Target, Kohls, Bed Bath). Breakfast was great. Selection varied each day. Room size was great. Condition OK. Fold out was kinda on its last legs. Placement of light switches was odd and it took a day to happen upon the switch to the bathroom sink (near the bed). Laundry room worked well.

Stayed August 2013, traveled with family
Helpful?
Thank ecyahoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Lima, Peru
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2013

Was a really fantastic experience in our first time to visit Chicago. The hotel has comfortable areas, free breakfast, basketball court, friendly attention. We are from Perú and my wife and I visited Down Town. The Hotel have free Shuttle around 5 milles or 8 Km. They leave in train station Roselle. The hotel is near to supermarkets, bestbuy, cricket shop and Woodfield Mall. I'm pleasure to recomend this hotel.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIDGELY
Level 5 Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 19, 2013

I believe this used to be a Staybridge at one time. Staff was great. Actually had a 2 br 2 bath so LOTS of room. Freshly painted but furniture needed updating although nothing torn or dirty. They were doing major work on the outside..painting, new stairs, landscaping so it will really be nice when it's done but was still fine for this trip. Breakfasts were decent - some days better than others. Decent location and TV stations to choose. Good internet service. Would definitely consider another stay in the future but still would compare other suite hotels for pricing.

Room Tip: Having that 2nd bathroom was great..both baths nice nice :)
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank KJW2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 13, 2013

Breakfast was good, but don't expect real eggs or any pork bacon or sausage. The shuttle is free for a 5 mile radius but may not always be available. Property is under construction so there are crewmen and tablesaws, boards and nails. Rooms have everything, but no flatscreens or oven, there is just a cooktop with all of the cookware and dishes you'll need. Location is perfect, we were able to walk to Woodfield Mall (huge) and AMC theatre, only about mile away. There is also a Whole Foods grocery store near theatre. My heart broke when I learned the hot tub spa had been cemeted over. I was a little put off at the fact that my room was in a secluded corner where there was considerable construction going on. I was told that that was the only 2 bedroom, 2 double king suite on the property. The construction crew did not disrupt my sleep but it was ugly to look at and I had a four year old who tripped on red hooks pertruding from the ground. There was no injury, but I was still dissappointed that the soil and mulch outside the door was all upheaved. I would have split my large family up into two rooms had I known this ahead of time. We were in room 2013 I believe. We did not want a smoking room either but I did not find that to be a problem.

Room Tip: Get a room near the pool if you plan to use it, you'll thank me later Lol. Anywhere else is a lo...
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank SoloStarSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maureen f, General Manager at Sonesta ES Suites Schaumburg, responded to this review, August 15, 2013
I appreciate your feedback and thank you for staying with us. Everyday we strive to do our best as a team and make a guests' stay as enjoyable as we can. Please come back and visit us next year after we are fully renovated. Thank you again for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newmarket
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed August 12, 2013

Very friendly, helpful staff. Comfortable, large suite. Comfortable beds. Great WiFi. Great breakfast. Good evening reception meal. Furniture is older, but renovations are in progress. I would definitely stay again. Good value for the money! Great location. Only a mile from Woodfield Mall.

Room Tip: The 2 bedroom suite is very roomy and comfortable for families. Each bedroom has a full bathroom.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonesta ES Suites Schaumburg

Property: Sonesta ES Suites Schaumburg
Address: 901 E Woodfield Office Ct, Schaumburg, IL 60173-5176
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Schaumburg
#5 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Schaumburg 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the all new Sonesta ES Suites Schaumburg near Chicago, IL! The hotel is located in the heart of the Woodfield Mall and only minutes from O'Hare International Airport (ORD) and great corporate neighbors like Motorola, Zurich, Siemens, OSHA, Pfizer, AC Nielsen, ADP, Navistar,Experian, GE, Bechtel and Fanuc. Guests will find our close proximity to IKEA, Arlington Race Track, Medieval Times Dinner Theater, and downtown Chicago convenient. Sonesta ES Suites offers an all suite experience with extended stay rates, as well as free high-speed internet access and local calls in every guest room! Our redesigned in-room work areas and ergonomic desk chairs will make work a little easier, and we also offer a daily complimentary breakfast buffet, evening reception and on-site 24-hour convenience store. Enjoy our seasonal heated outdoor swimming pool,sports court and BBQ grills. Shuttle service is available within a 5-mile radius. Spacious one bedroom, two bedroom, two bath suites are ideal for an extended stay as well as a quick visit. The newly reimagined Sonesta ES Suites Schaumburg offers plenty of space and privacy with,fully equipped kitchens,full ovens, microwaves, full size refrigerators, even the pots and pans. ... more   less 
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Also Known As:
Staybridge Suites Schaumburg Hotel Schaumburg
Schaumburg Staybridge Suites

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