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“Great hotel, wonderful staff.”

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Country Inn & Suites By Carlson, Schaumburg
Ranked #5 of 29 Hotels in Schaumburg
Certificate of Excellence
Springfield, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
“Great hotel, wonderful staff.”
Reviewed October 9, 2013

Super clean and modern hotel. Very attentive staff. Justin at the front desk is very helpful and has a tremendous knowledge of the area. The location is close to major highways and makes getting around the suburbs by car a breeze. They also have a shuttle van for quick trips to areas are unfamiliar to guests. I will definitely stay here the next time I am in the Schaumburg area!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimn312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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673 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
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English first
Springfield, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 9, 2013

Super clean and modern hotel. Very attentive staff. Justin at the front desk is very helpful and has a tremendous knowledge of the area. The location is close to major highways and makes getting around the suburbs by car a breeze. They also have a shuttle van for quick trips to areas are unfamiliar to guests. I will definitely stay here the next time I am in the Schaumburg area!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimn312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakersfield, California, United States
1 review
Reviewed October 9, 2013

3 day business trip to Schaumburg. The front desk staff are extremely helpful. We took advantage of the shuttle service to attend our meetings near by and dinner in the evening. Both shuttle drivers were friendly and helpful!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elk Grove Village, Illinois
1 review
Reviewed October 8, 2013

This was my second visit to this particular hotel. My very first time was last year and it was nothing to write home about, it seemed to be just a normal stay in a normal hotel. There really wasn't a very home feeling about it.
Now here I am after my second visit, and I have one word to say AMAZING! I am not sure of the exact changes that were made but from the moment I walked in the door I felt as if I had entered a ski lodge in Aspen. It wasn't just the atmosphere that gave me the warm feeling of happiness it was the people. Every single person I came across had a sincere happiness to them. There are couple people I would like to mention in particular Firstly the cleaning staff is absolutely wonderful they clean the rooms great. I have stayed many places in my day and this is by far the cleanest I have ever seen. The Second is to the front desk manager Justin from the moment we checked in to the moment we left he was very funny made us laugh and very informative. It was great to see such a young person so passionate to take care of people. It is because of him that I have recommended this place to my friends for their anniversary getaway and have booked their room already!

Room Tip: They have a room for every traveler I personally this time stayed in the one bedroom suite last time...
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giuvainina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 6, 2013

We stayed here for 3 days to get a way with the kids. The final day was going good until Justin the front desk "manager" arrived mind you I'm writing while I am still here at 3am. We even recommended my aunt to come and bring her kids to come in the pool. They came rented their own room. Well, we get ready to go take the kids to the pool. There's a mob of people 15people in the pool ranging from 5-30. Ok i get it capacity is 35guests. I guess from what it was Justin was allowing a Birthday Party in a room (they just rented one room for 15guests) and he was letting go. When me and my family rented 2rooms. And all together its 5 of us. That is including a 8month old. We get to the pool the 20year old man in their party does a huge canon bomb in the direction of my 8month old splashing him all in the face and me as well. Luis the worker the maintenance man seen and started yelling no no no there are other people using the pool. I was so angry grabbed the kids and we walked out. Luis states to us I can't believe he's allowing them to have a party. The law states only 5people to one room. So, we continued to hear the running and we were also given the excuse that some would be leaving by 10pm and at 10pm you need your card to get in the main building. That's not case that door is open 24/7. Well here is the big one its 3am the party got moved right below my window in the porch area. You can hear bottles and screaming. My baby is having a hard time sleeping. And its ridiculous cause were paying customers and reward members and never seen such careless manager. Who ever I just called at the front desk the woman she cared and cut the porch party out. Very disappointed I will be contacting Patrick the General Manager. Justin you handled the situation horribly. They need Luis as s front desk manager.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank keepitreal88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockford, Illinois
1 review
Reviewed September 24, 2013

My boyfriend and I were in Schaumburg Friday and I wanted to turn the day into a weekend getaway. I did my homework and chose this hotel and I'm so glad I did! What a gem! The staff was welcoming and Luis in particular was a treat. The ambiance of turn of the century decor with cherry woods makes the place very warm and inviting. Breakfast was impressive and the Roselle room felt like an intimate dining room complete with a fireplace. The whirlpool was relaxing and I appreciated the "adult swim" time. Romantic music along with the the county style rocking chairs out front added another opportunity for relaxation and the evening social was a fun surprise. All in all my experience was a good one and we plan turn make a trip out there again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Level 4 Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 22, 2013

I was very pleased with this hotel. The location of this hotel is so convenient to Woodfield, shopping, restaurants, Ohare.The room was very nice and comfortable. It was also quite large. The rate was very reasonable. The staff was very friendly and courteous. I look forward to my next visit.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Schaumburg

Property: Country Inn & Suites By Carlson, Schaumburg
Address: 1401 N. Roselle Road, Schaumburg, IL 60195-3644
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Schaumburg
#1 Romantic Hotel in Schaumburg
#2 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Schaumburg 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Country Inn & Suites Schaumburg Hotel Schaumburg
Country Inn And Suites Schaumburg
Country Inn Schaumburg
Schaumburg Country Inn

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