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“If breakfast is important to you, do NOT stay in this property” 2 of 5 bubbles
Review of Hawthorn Suites by Wyndham Chicago Schaumburg

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Hawthorn Suites by Wyndham Chicago Schaumburg
Ranked #17 of 29 Hotels in Schaumburg
CHICAGO
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“If breakfast is important to you, do NOT stay in this property”
2 of 5 bubbles Reviewed September 19, 2012

From hawthorn.com, it mentioned about compliemtary hot breakfast buffet, and it even showed a photo of what their breakfast buffet look like, so to me it seemed like quite compromising comparing to other extended stay hotels from other chains like Homewood Suites and Residence Inn.

Fast forward to my point, I checked in to the property, so I asked about the breakfast area, I was rather shock to hear that breakfast would only consist of orange juice and donuts being placed on that tiny narrow table just across from the table. That is totally NOT what it promised on hawthorn.com, and I saw other printed materials in the room also mentioned about the complimentary hot breakfast buffet, not only on their website.

In the morning I went down to see if it is only just orange juice and donuts, well, I saw 4 things total, orange juice bottles, apple juice bottles, cereal bars, and muffins, that's what they called grab-n-go breakfast. This is even felt short of continental breakfast, as it doesn't even have cereals, milk, or fruits. Even Ramada Limited has the real continental breakfast. I don't think this is the only property that doesn't have what they called breakfast buffet, as I had went to tripadvisor, there are many people complain about the dismal breakfast being served in other Hawthorn Suites location as well.

I don't quite understand if they don't have at least like 95% of their properties having complimentary breakfast buffet, they shouldn't advertise on hawthorn.com or any materials at all, not to mention this is one of the 20 new properties they have (formely Candlewood Suites), wouldn't they want to have the best amenities to showcase to their new customers ? Or at least they should mention breakfast buffet will be implemented to all their properties by the end of the year or something.

Other than the disappointing breakfast, I didn't see any oven in what they so called "fully equipped kitchen in all their rooms and suites", so I can't understand why they called fully equipped. Not to mention, there is no flat screen TV in my room neither like they described in their tour page on hawthorn.com, and all their TV channels are blurry hard to watch.

It is all a bunch of lies there, try to lure people to Hawthorn, but their standards are actually way below its extended stay competitors Homewood Suites and Residence Inn, even TownPlace Suites are better than Hawthorn.

  • Stayed September 2012, traveled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank ORDnHKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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457 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Skokie
2 reviews
4 of 5 bubbles Reviewed September 19, 2012

I live about 30 minutes from this hotel. I took advantage of the special offer. The room that we stayed was perfect for people who are traveling. It has a small stove, refrigerator, microwave oven and utensils. Very spacious. a king bed and a pull out bed in the living room and a big office table -like in between the living room and kitchen. Front desk person was very nice. The lobby is quite small, hotel sign that was visible was small that my son mistook it as the back of the hotel so that after parking he walked towards the back of the building thinking he parked at the back parking lot. But overall, this is a good hotel to stay.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank lanz0nes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed September 19, 2012

great staff, great location, great time. would stay their again vary clean and close to the places i wanted to go. staff nice and knowledgeable.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HAMMOND
1 review
4 of 5 bubbles Reviewed September 18, 2012

My stay was uneventful and relaxing. The only complaint I have is that there was no luggage rack in my room. Otherwise all the amenities were great.

  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Katee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Wisconsin
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed September 17, 2012

Stayed here Friday, 9/14/12, to visit the Legoland Discovery Center at Woodfield Mall. Absolutely nothing to complain about. Friendly front desk staff, clean & modern facilities and great rates! Quiet location near the mall. The hotel does have a shuttle to the mall, but with limited hours. Hawthorn Suites are primarily extended-stay hotels, so they don't appear to take the day-to-day beating like other hotels.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GoAwayPlease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCHAUMBURG
1 review
5 of 5 bubbles Reviewed September 17, 2012

I had a wonderful stay..........just fantastic, for the price I paid .....great location..........very friendly staff.....great value

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank kaybs12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 of 5 bubbles Reviewed September 10, 2012

We picked Hawthorn because of the rate and location while a fun weekend at the Arlington Horse Track. It was clean, people were very nice. It does not have much of a breakfast but really we do not eat much in the morning. They have a dvd player right in the room which was nice , no pay for movies. Very roomy. If you are looking for some nice, clean place to just stay while adventuring out, this is it. No pool which was fine, we never use a pool anyways. We were right at the elevators which got a bit of noise but then we could have moved if we asked for it.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vickieski2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Chicago Schaumburg

Property: Hawthorn Suites by Wyndham Chicago Schaumburg
Address: 1200 Bank Dr, Schaumburg, IL 60173-6014
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Chicago Schaumburg 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Hawthorn Suites by WY Chicago Schaumburg is located in the heart of the Schaumburg Business District. At Hawthorn Suites by WY Chicago Schaumburg, we put amenities where they count: in your room Thanks to the addition of a FREE Hot Buffet Breakfast and a $2 million total hotel renovation completed in October 2013, guests will experience exciting upgrades within our spacious suites including new carpet, fresh paint, updated artwork, improved lighting, modern bed toppings, granite countertops in the full kitchens, flattop stoves, cherry and granite bathroom vanities, oversized back-lit bathroom mirrors, rounded shower rods for extra space, and spa quality soaps and lotions. The property also features a newly added 500 sq. ft. breakfast area and lounge where our enthusiastic staff serve full hot breakfast buffets and evening manager's receptions. Next to the our free guest laundry area is our completely renovated exercise room that features new flooring, lighting, mirrors, equipment and a motivating mural. But before you even check in at the contemporary front desk in our new lobby or visit our fully-equipped business center, you will be welcomed by the upgraded landscaping, resurfaced parking lot, and freshly painted building exterior. Our location is a perfect choice for both business and leisure travelers. We are located near major highways, minutes from O'Hare Airport, Chicago, Woodfield Mall, Ikea, Medieval Times, Schaumburg Flyers and the Willow Creek Church. The area is also home to such businesses as Motorola, Zurich, Texas Instruments, Verizon, IBM and many more. There is no greater place to be for the finest in dining, shopping and entertainment; with all of these minutes away, you can be assured of comfort and access to the best of Schaumburg. Hawthorn Suites by WY Chicago Schaumburg is located near major expressways, downtown Chicago,Sears Tower, Wrigley Field and Navy Pier. ... more   less 
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Also Known As:
Candlewood Suites Chicago Schaumburg Hotel Schaumburg
Candlewood Suites Schaumburg
Candlewood Schaumburg
Schaumburg Candlewood Suites

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