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“Very nice place, highly recommended”

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SpringHill Suites Chicago Schaumburg/Woodfield Mall
Ranked #12 of 29 Hotels in Schaumburg
Certificate of Excellence
Reviewed November 20, 2013

First time to the Chicago area in many years and decided to stay out of downtown and take train to and from. Much better value in the price than the downtown hotels also. Very nice hotel, looks to be renovated recently. Everything was very clean and the rooms were very calming in their decoration of blues and greens. Nice layout of the room with plenty of space for 3 of us. The staff at the front desk said hello everytime we passed them and were extremely helpful in navigating the public transportation to and from downtown. The breakfast was a nice variety of food and kept well stocked with lots of room for seating. The hot tub and pool area also very nice. This place is literally around the corner from a great mall and other shopping, also tons of restaurants nearby. Will stay here again for sure when we are in the area!

Room Tip: We stayed on the third floor in a "queen suite". Had micro/fridge and two queen beds. Ve...
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  • Stayed: November 2013, traveled with family
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Thank sky1014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 - 195 of 314 reviews

Reviewed November 3, 2013 via mobile

Just had 1 night here prior to flying home, great location to get last minute shopping / dining.
Super clean & tidy, really friendly staff, great rates / value for money, big rooms. Free parking, safe area what more could you want.

  • Stayed: October 2013
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Thank tog1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSSchumburg, General Manager at SpringHill Suites Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded November 18, 2013

Thank you for the kind words!! I am glad to read that we provided a comfortable stay before your flight home.

Thank you for staying,

Mark Batchik

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Reviewed November 2, 2013

Just stayed at the Springhill Suites and we were very pleased. The hotel is nicely located to shopping and O'hare airport. The hotel has a very serene feel. Decorated in blues and greens. Modern furniture and lighting. The rooms are laid out in a very space saving way. There is a micro kitchen, office area, seating area and bedroom with a bathroom with a tub/shower combo. A wonderful thing is the windows open for those that like the fresh air. The hotel is very clean and we felt very safe. The staff is remarkable. Everyone greeted us and were very welcoming. The stay also included a continental breakfast. We use that term loosely and other hotels could take some pointers. It included hot oatmeal, waffles, eggs, sausage, a variety of cold cereals, bagels, Danishes, toast, fruit, yogurt and a vast array of beverages. The area was kept very clean and always full of selections. We can't say enough good things about our stay. If We had to say something bad about the place it would be that we had a small yellow stain on the carpet in our room. It didn't bother us at all. We would definitely stay again!

Room Tip: We had room 303. Its on the front side of the building at the end of the hall. It was very quiet.
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  • Stayed: November 2013, traveled with friends
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Thank Victoria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSSchumburg, General Manager at SpringHill Suites Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded November 18, 2013

Thank you for the kind words, I am glad to read that you found your stay with us to be positive. I am also glad that you found the hotel convenient to all that Schaumburg has to offer.

Thank you for staying,

Mark Batchik

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Reviewed October 31, 2013

We were very satisfied with our stay here. We had previously stayed at the Courtyard nearby; but decided to give this a try; since breakfast is included. I love the muffins. The beds were very comfortable and the room was very nice. The front desk was very helpful, he was there at check in and again at check out. I would not hesitate to stay here again. It is so close to all of the shopping and there sure are a lot of restaurants to choose from in the area too; but we didn't have time for either this trip.

  • Stayed: October 2013, traveled with family
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Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSSchumburg, General Manager at SpringHill Suites Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded November 18, 2013

Good day Jeff,

I am very happy to read that you were satisfied during your stay. I am glad to read that you took advantage of our complimentary breakfast that is offered daily. Thank you for the kind words regarding your experience with the front desk. I look forward to hosting you during your next visit to Schaumburg.

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Reviewed October 28, 2013

We chose to stay at SpringHill Suites Schaumburg after a wonderful experience staying at the SpringHill in Carmel, Indiana. Unfortunately, we did not have a similar experience in Schaumburg. We arrived right at check-in time and wanted to use the swimming pool. Unfortunately, the hotel apparently rents their pool out for swimming lessons, and we were informed that they would continue until 7:30 or 8:00 in the evening! The front desk worker told us that we could use the pool at the hotel across the road, which we eventually did, but it was 30 degrees out so we had to completely dress, walk to the other hotel, swim, get redressed (we have a 3-year old), etc. What a pain!

Another disappointment was the free breakfast. It was decent on our first morning (a Friday). However, on Saturday morning several of the items had been removed, including bread for toast (what free hotel breakfast doesn't have toast?!?), hard-boiled eggs, ham, cheese, strawberries, greek yogurt...all of which had been on the buffet the previous day. I cannot figure out why they would "strip down" the breakfast on weekends, but that appears to be there policy.

The room was fine, and I have no complaints about that. The staff was friendly, but that didn't make up for their very strange pool situation and sub-par breakfast.

  • Stayed: October 2013, traveled with family
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Thank Jason F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSSchumburg, General Manager at SpringHill Suites Chicago Schaumburg/Woodfield Mall, responded to this reviewResponded November 18, 2013

I would like to apologize to you that you had a disappointing stay with us, we strive to provide a positive experience for all our guests and we fell short during your visit. I have shared your comments with the staff, we will use the feedback shared to get better.

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Reviewed October 23, 2013 via mobile

Front desk staff is top notch. They really go out of your way to make sure you stay is outstanding.

The hotel rooms at just okay. The room that I stayed in had green decor that felt like it was out of the 70's. The ceiling had odd grooves in the drywall. The grooves were stained with some sort of a leak or water from the roof.

The free breakfast was marginal. Very basic. Powdered scrambled eggs and greasy sausage. They also offered cereal. I always look forward to the apple juice at Marriot. Supper sweet and tastes great. Unfortunately the juice here was sour and tasted watered down.

Overall it hotel was okay for what I needed.

Stayed: October 2013, traveled on business
Thank Soar573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

Upon arrival we were checking in by friendly staff. Our room was clean upon arrival. The first drawback was the size of the pool, it was small in comparison to most hotel pools. When it came time sleep, we did just that and sleep very well on their comfortable beds. The next drawback was the free breakfast. It was also second rate when compared to most other free breakfasts. There was 2 hot items on the menu. The food was served in a very small area, so there was no good flow of guest, people waiting on each other. If comfortable beds are the main concern, this place cannot be beat.

  • Stayed: October 2013, traveled with family
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Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Chicago Schaumburg/Woodfield Mall

Address: 1550 McConnor Pkwy, Schaumburg, IL 60173-4395
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Schaumburg
#11 Family Hotel in Schaumburg
Price Range: $90 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago Schaumburg/Woodfield Mall 3*
Number of rooms: 132
Official Description (provided by the hotel):
The newly-renovated SpringHill Suites by Marriott Chicago Schaumburg provides a relaxing and economical option while traveling! Our property is located in the heart of Schaumburg; just a few minutes from the Convention Center, Woodfield Mall, Legoland, Medieval Times, and Gameworks! Within walking distance of many restaurants such as Jason's Deli, Westwood Tavern & Tap, Wildberry, Einstein's, Moe's, a traveler won't ever go hungry! Our all-suite property features guest rooms 25% larger than a standard size guest room, pull out sleeper sofas in each room, mini refrigerators, microwaves, and Complimentary Wireless Internet! Stay within your travel budget by enjoying our Deluxe Complimentary New Breakfast Buffet served daily, and relax in our indoor pool, whirlpool, and fitness center! We look forward to assisting you at the Spring Hill Suites by Marriott Chicago Schaumburg! ... more   less 
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Also Known As:
Springhill Suites Chicago Schaumburg Hotel Schaumburg
Springhill Suites Schaumburg
Schaumburg Springhill Suites

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