My wife and I stayed here for a full week's vacation in August, 2005. Overall, the basics meet or exceed expectations for the experienced traveller. The rooms were clean and comfortable, maid service was regular and predictable, and the location near the Woodfield Mall is very convenient.
The hotel parking lot is small, and fills up early in the day - so late arrivals end up parking in the structure next door. It's within walking distance of the hotel's lobby, but very inconvenient if you're carrying luggage or groceries.
The floor plan for the 1-BR studio has the bathroom sink and vanity in an open area, fully exposed to the queen-sized bed. Okay for the solo traveller, but inconvenient for couples.
The hotel's staff was courteous, but obviously untrained and unprepared when it came to doing anything beyond the basics. One of us became ill during our stay, and needed to go to an urgent care center. Being unfamiliar with the area, we inquired with the front desk staff.
They were clueless. When we called the desk from our room requesting directions to a medical facility, they seemed confused and disoriented. We were placed on hold for five full minutes. What little information the desk staff eventually gave us was both vague and inaccurate. It was troubling and disappointing.
I'd recommend this hotel for the size of the room, value, and amenities. However, don't expect much from the desk staff.
- Official Description (provided by the hotel):
- The NEWLY RENOVATED Residence Inn Chicago Schaumburg is ideally located along I-90, just 14 miles west of Chicago O'Hare International Airport. With amenities unmatched by other hotels near Schaumburg, IL, the Residence Inn is perfect for extended stay trips or weekend getaways to enjoy the area's top destinations. This Schaumburg hotel is only steps away from leisure destinations such as IKEA, Woodfield Mall, and LEGOLAND. Guests that are traveling on business also love the free shuttle service and close proximity to Motorola, Zurich, the OSHA Training Institute, as well as the Schaumburg Convention Center. Start your day off right with the complimentary Daily breakfast buffet and unwind at the weekday evening social hour. The spacious guest rooms are 50% larger than standard hotel rooms, and are highlighted by free WiFi, HD TVs with Premium Cable, and fully-equipped kitchens. The Residence Inn Chicago Schaumburg offers all the amenities to make it one of the top hotels near Schaumburg, IL. ... more less
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- Also Known As:
- Residence Inn Chicago Schaumburg Hotel Schaumburg
- Residence Inn Schaumburg
- Schaumburg Residence Inn