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Traveler rating
99
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57
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29
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All reviews room was clean big mall walk in shower buffet breakfast indoor pool free shuttle a great place to stay front desk staff shuttle service woodfield mall staff was very friendly gallagher frankie convention wrestling soldiers toy
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Reviewed 3 weeks ago

Nice property and convenient to Woodfield Mall and other attractions and amenities. There was construction in the parking area that was a bit unsightly. The whirlpool was also closed for construction. Otherwise the hotel is in a great location and has great amenities.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
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Review collected in partnership with Hyatt Hotels
Thank afgarner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The whole place needs a makeover. The room was not clean and the towels had stains and holes. The lobby furniture had stains and was very old. The elevator lobby areas of each floor were very oddly setup. In general, not worth a next visit, when other hotels are available.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank mthurm0nd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The remodel of the first level was very nice! Hotel staff was kind and willing to help. However, the room was very humid, felt damp, sheets on pillow and bed linens on one bed were stained & found hairs on towels in bathroom. Sign in the room stated computer chargers, clothing steamer, etc. could be provided if forgotten, those items were not available. Wait until they upgrade the rooms before staying at this property.

Date of stay: September 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Road_Warrior_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

great service, good experience, would love to come back and stay anytime. Food was better than expected. Coffee and refreshments were delightful as well. Overall experience was great. I had a pleasant time while staying at the Hyatt

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank srmcwhorter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Stayed at this property and it was average and I would go to an equally rated hotel elsewhere. The rooms were not very clean. We blew a fuse while blow drying. I tried to get a glass of wine with a full bar and although filled with patrons the bartender said 'CLOSED.' Overall my colleagues and I said this was more of a two star experience.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank O8288ZGanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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