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“Good property, nothing special but clean and nice”

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Hyatt Regency Schaumburg, Chicago
Ranked #14 of 29 Hotels in Schaumburg
Reviewed June 4, 2014

Property Looks like nothing special on the outside, but is nice inside. It has been nicely refurbished, but still lacking in a few areas. Our room was nice, but furniture didn't seem to fit properly. Bed was comfortable, bathroom a little bit small. Health club and pool area were pretty weak; breakfast was excellent, as should be expected. Service was a little lacking-- hard to get employees to assist when needed.

  • Stayed: April 2014, traveled as a couple
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Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this reviewResponded June 9, 2014

Thank you for sharing your impressions of the Hyatt Regency Schaumburg, Chicago. While we appreciate your honest feedback, we regret to learn that we could not fully impress you. We are grateful for your detailed review and hope you'll allow us the privilege of welcoming you back.

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777 - 783 of 1,229 reviews

Reviewed May 31, 2014

My stay at the Hyatt Hotel has been outstanding experience! The front desk attendants were very courteous, friendly and helpful. The room is very spacious, clean and have a nice shower! Love it! There is a nice shopping mall cross the street, Woodfield Mall, and you can take shuttle in front of the hotel. Shuttle operates every 2 hours. Or you can just walk to there. (10 minutes or less walking distance). The house keeping staff was also nice and very accommodation, greeting me every time I saw her. Zero complaints about the hotel! I would highly recommend and come back again! Thank you Hyatt for an awesome experience in Chicago!

  • Stayed: May 2014, traveled as a couple
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Thank Christy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this reviewResponded June 4, 2014

We are delighted to learn that you enjoyed your stay with us at the Hyatt Regency Schaumburg, Chicago! Thank you for your praise of our clean accommodations and friendly customer service. It was a pleasure to accommodate you and we look forward to your return visit.

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Reviewed May 29, 2014

This is a fine hotel in a western suburb of Chicago. It’s within walking distance to the Woodfield Mall, which is a large shopping centre.

My stay was quite pleasant. The front desk staff were welcoming and efficient. The room was large, with plenty of power points at the desk, a very comfortable bed and a good shower. The room charge included access to WiFi in the room and the rest of the hotel. My only complaint was that the blackout blind let the morning sun stream in at the edges.

The restaurant food was delicious and the service was fast and attentive.

All in all, I’d definitely return.

  • Stayed: May 2014, traveled on business
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Thank jetalcott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this reviewResponded June 4, 2014

It is our hope that our guests are provided with comfortable accommodations, exceptional service and the extra amenities to make their stay as enjoyable as possible. While we are glad to know that you enjoyed many aspects of your visit, we do regret any inconveniences with our blinds. If there is anything we can do to improve your next stay, please do not hesitate to reach out to us. We look forward to welcoming you back to the Hyatt Regency Schaumburg, Chicago.

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Reviewed May 29, 2014

My stay at the Hyatt Hotel has been a pleasurable experience. The moment I checked in, the service was spectacular. The staff here are very friendly especially a worker named LaJuane. He was very helpful and his service at the regency club lounge made my stay comfortable. I must say, the layout of the hotel is beautiful, especially the colour scheme. Thank you Hyatt for an amazing experience in Chicago.

  • Stayed: May 2014, traveled with family
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Thank Jushua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this reviewResponded June 4, 2014

Thank you for your amazing review. We are thrilled that you enjoyed your experience with us at the Hyatt Regency Schaumburg, Chicago. Your compliments of our staff and property are truly appreciated. We are looking forward to sharing your kind comments with our team and we hope to welcome you back again.

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Reviewed May 28, 2014

Our family really enjoys going to HR in Schaumburg in the summers. They have an indoor pool and a great outdoor pool during the summer months beginning on Memorial Day. Rooms are very cozy. They even have a mini Starbucks Cafe inside. Hotel is across from Woodfield Mall and major restaurants like our favorite Olive Garden and TGI Friday's.

  • Stayed: May 2014, traveled with family
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Thank whitedove777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this reviewResponded June 4, 2014

It is a pleasure to welcome you and your family every summer. Thank you for your continued loyalty to our hotel. We are thrilled that we continue to meet your expectations and we look forward to your next family getaway with us at the Hyatt Regency Schaumburg, Chicago.

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Reviewed May 28, 2014

Hats off to the wonderful staff at this hotel. Our vacation started out with flight delays and what should have been a 4 hour trip into almost 12. Not so easy when you're traveling with 3 children under 8. We have to especially thank Ashley D who checked us in. She was so pleasant and accommodating. I think we looked weary and the kids were crabby, she directed us to a great family friendly restaurant and even gave us a complimentary breakfast for the next morning. That experience alone turned our trip around. The hotel has a beautiful lobby and the rooms were so nice and comfortable. The staff at this hotel were outstanding and really made a difference in our stay. Definitely give this hotel and staff a chance, we will be back for sure.

  • Stayed: May 2014, traveled with family
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Thank Kate P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

I have stayed at this hotel a lot of times. Whenever I travel to Schaumburg, this is my favorite hotel to stay. Ambience is nice, the rooms are comfortable, it is nicely located close to the business areas as well as the Woodfield mall.

They also run a regular shuttle service to the various attractions in and around, which is very useful and helpful.

Overall - a welcome place to stay.

  • Stayed: October 2013, traveled on business
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Thank Conservewater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Schaumburg1, General Manager at Hyatt Regency Schaumburg, Chicago, responded to this reviewResponded June 4, 2014

Thank you for your positive remarks and for pointing out our complimentary shuttle service to the nearby attractions. We greatly appreciate you choosing the Hyatt Regency Schaumburg, Chicago whenever you are in our area and we are glad that we can continue to impress you with our comfortable accommodations and central location. We hope you will continue to stay with us in the future.

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Additional Information about Hyatt Regency Schaumburg, Chicago

Address: 1800 E Golf Rd, Schaumburg, IL 60173-5004
Location: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Schaumburg
#8 Family Hotel in Schaumburg
#13 Business Hotel in Schaumburg
Price Range: $108 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Schaumburg, Chicago 4*
Number of rooms: 470
Official Description (provided by the hotel):
Experience the incomparable service you deserve at Hyatt Regency Woodfield. Superbly positioned to offer easy access to downtown Chicago, O’Hare, local businesses and area attractions, our exceptional hotel in Schaumburg is dedicated to ensuring a remarkable stay from start to finish. Great restaurants, deluxe amenities and unparalleled attention to detail add the finishing touches that make us the outstanding choice among Schaumburg, Illinois hotels. ... more   less 
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Also Known As:
Hyatt Regency Schaumburg, Chicago Hotel Schaumburg
Hyatt Regency Hotel Schaumburg
Hyatt Schaumburg
Hyatt Regency Woodfield Schaumburg Il

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