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“Nice overall, you get what you pay for.”

Royal Relax Inn Fairmont City
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Royal Relax Inn Fairmont City
Ranked #1 of 1 Hotels in Sauget
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice overall, you get what you pay for.”
Reviewed January 8, 2013

Took a trip to the Mounds for a sightseeing excursion. Stopped by the Royall Relax Inn. Cute little gal at the front desk. Nice room. You get what you pay for. I'd say it's improved since it's new ownership. Looks like they are working on remodeling as well. The area is greatly improving from it's predecessor days. I'd say this is a great place to stay, especially for those who are vacationing to the Cahokia Mounds. Plenty of great little Mom and Pop Mexican restaurants within minutes of the hotel.. Overall, I enjoyed my relatively short stay.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ZackPrescott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalRelaxInn, Webmaster at Royal Relax Inn Fairmont City, responded to this review, May 12, 2016
Dear Guest,

Thanks for your opinions. We focus on offering great features and great prices. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changed since your stay. I hope you will visit again and see how we’re getting better every day. You’ll be surprised by all the positive changes.

Sincerely,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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14 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
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English first
London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 29, 2011

My tip would be keep driving to find somewhere else to stay.
Staff were very rude, it was way over priced, the room disgusting.

Room Tip: Go elsewhere
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  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank uk_beckylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalRelaxInn, Webmaster at Royal Relax Inn Fairmont City, responded to this review, May 12, 2016
Dear Guest,

Thanks for your opinions. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will give us another try in the future so we can do a better job of satisfying you. We’re always working to get better.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Royal Relax Inn Fairmont City

Property: Royal Relax Inn Fairmont City
Address: 5280 Collinsville Rd, Sauget, IL 62201-2344
Location: United States > Illinois > Sauget
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Sauget
Price Range (Based on Average Rates): $
Hotel Class:2 star — Royal Relax Inn Fairmont City 2*
Number of rooms: 43
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