Recently stayed here again. I've stayed here many times, but this time I really noticed that changes are needed. Probably the biggest issue was the smelly water. I stayed across the street at the Hilton Garden Inn for one night and at Pheasant Run for a couple nights. The Hilton did not have smelly water. The water at Pheasant Run stunk big time. Really didn't like the idea of showering in it or brushing my teeth with it. Another problem was the tub did not drain. I took a shower my first night and even though the drain was open, the water was over ankle deep and once I got out of the shower, it took an hour for the water to drain out. Those were the issues in the room, but another issue were the elevators. Talk about jumpy, scary elevators...they would stop between floors and really shake. I think some major upgrades are needed to Pheasant Run Resort. I would definitely stay at the Hilton Garden Inn next time instead because it's cheaper, in better shape, with non smelling water, and is a better property. For having issues at Pheasant Run, it is definitely not a cheap place to stay.
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- Also Known As:
- Pheasant Run Hotel Saint Charles