Came here for a convention. Upgraded to tower which is supposedly much nicer than courtyard. Room itself was nice and appeared to be remodeled. Sheet on one of beds had a large stain on it. Bathroom was GROSS! Shower curtain had mold and tub didn't drain . Complained and they fixed that. But then my last day went to shower and brown water with chunks came pouring out of the spout. YUCK! If this hotel doesn't invest in updates soon they will be in trouble. Nice pools and good service will only get you so far.
- Official Description (provided by the hotel):
- For more than 50 years, our unique combination of onsite entertainment, recreation, delicious dining, and sprawling venues have established Pheasant Run Resort as a Midwestern treasure. With 293 guest rooms and more than 80,000 square feet of premium event space, Pheasant Run is like a city in and of itself, complete with hotel rooms, theater, live comedy, diverse restaurants, golf, tennis, and swimming. Whatever you choose, you'll experience the charming side of Chicago! ... more less
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- Also Known As:
- Pheasant Run Hotel Saint Charles