We live in the area and have visited PR for several occasions, including a wedding on the premises. The whole place needs upgrading. This trip we stayed in the Gulf tower, which was much nicer (and closer to everything) than the courtyards. The last time we stayed in the courtyards, in the summer of 2010, there was a 'wet towel' smell in the halls and the room was small.
The indoor pool is nice but the hot tub, the only one on the premises, is small. Also, the indoor pool is closed during buffet times (at least half the time it is open). On the Sunday we were checking out, the indoor/outdoor pool was closed for maintenance and the indoor pool was about to close for Sunday brunch. I agree the striped towels are horrible, small, scratchy things. On Sunday morning there were thicker, nicer towels.
The Bourbon Street area is really cute, but could stand to add another bar and/or stay open later.
We attended Zanie's and it was very cramped, the chairs felt right on top of each other and you have to walk up a flight of spiral stairs to get in. I have a broken foot, with a walking boot, so it was a good thing I could walk as I am not sure this is handicap accessible with an elevator.
The outside bonfire area is great, but would be nice if it were open later than 11 pm on a Saturday night.
We had dinner and brunch in the garden atrium. The food was mostly good, lots of offerings, but nothing out of this world. The desserts were delicious though.
This place is great for a short weekend getaway for couples, or families as there are kid friendly activities throughout the day. It is unlike anything in the area with it's offerings of so much entertainment in one place. We will return, but do hope to see some remodeling happening in the future.
- Official Description (provided by the hotel):
- For more than 50 years, our unique combination of onsite entertainment, recreation, delicious dining, and sprawling venues have established Pheasant Run Resort as a Midwestern treasure. With 293 guest rooms and more than 80,000 square feet of premium event space, Pheasant Run is like a city in and of itself, complete with hotel rooms, theater, live comedy, diverse restaurants, golf, tennis, and swimming! We have the ideal indoor or outdoor space for your wedding, an experienced team of planners to help with your meeting or convention, and friendly staff waiting to make your stay remarkable. Bright lights, small city. Those four words describe the lively country feel of the Pheasant Run Resort. From sidesplitting laughs to award-winning theater, to live music, all the fun you desire is right here at our resort. Join us for popular productions in our Mainstage Theater, and see the Midwest's funniest comedians at Zanies Comedy Club. Small town service, big city taste. Inspired by the culinary spirit of the South and the heart of the Midwest, our diverse restaurants in St. Charles, IL, feature a world of fresh, seasonal flavors. Experience farm-to-fork fine dining, Cajun-Creole cuisine, a high-energy sports bar, a scenic café, ice cream shop, or jazzy garden buffet, all right here. And with seasonal events like poolside BBQs and Mardi Gras parties, you'll always enjoy fabulous food and fun at the Run. Take in 18 holes of championship golf or schedule a relaxing massage at Spa Vargas Wellness!! Whatever you choose, you'll experience the charming side of Chicago! ... more less
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- Also Known As:
- Pheasant Run Hotel Saint Charles