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“Good Sleep for Good Value”

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Best Western Inn of St. Charles
Ranked #4 of 11 Hotels in Saint Charles
Certificate of Excellence
Galena, Illinois
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Good Sleep for Good Value”
Reviewed March 14, 2013

Ii is necessary for me to return to Saint Charles from Galena, IL, periodically for business. As these trips are not for pleasure or leisure. I just need a good, clean place to stay, that serves a continental breaklfast and has a variety of restaurants nearby. I want all of this for a very good price. I found during our first stay in late February, as my wife was with me on this trip.This Best Western responds well to all my needs.The Triple A or AARP rate was approximately 40% less than comparable rooms in nearby hotels. We stayed in the Annex which is newer and has more spacious rooms. Most importantly, they are clean and the beds firm for a good night's sleep. The bottle of water in the room is a welcome touch. We stayed in Annex Room 195, on the second floor, facing the parking lot. Mr. Arpit Patel, the owner, is on site, and looks after the guests well, based upon our experience. Additionally, Best Western will match Elite status any of their guests have in other hotel loyalty programs. After staying at this Best Western, I requested an Elite status card from BW through the internet. This is a good offer for new guests. as it is obviously easier to earn better incentives if you have elite status in a property's loyalty program. as there is no elevator, we will request a first floor room next time and on the opposite side of the hall, which faces another hotel. There is a spacious parking lot which our room faced. During the night, two trucks pulled in, and although they were parked a good distance from the rooms, we could still hear their reefers or engines running all night. As a fairly light sleeper, I can't tolerate any level of engine noise. All in all, this is a good value tor a hotel.

Room Tip: Get a room NOT facing the hotel parking lot unless you don't mind truck idlingsounds.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Irving, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 19, 2013

This hotel is very neatly maintained, the room was ready before i arrived and the staff gave me before the time they mentioned that i can check in,the breakfast was excellent.The rooms were cleaned and maintained every day. The location had good restaurants nearby.

Room Tip: I was in the executive suites and its a very large and spacious room, perfect for any Business Trave...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PraVai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSTCHARLES, General Manager at Best Western Inn of St. Charles, responded to this review, April 18, 2013
Thank You for taking the time to Review us.
Our Executive building is very spacious

Our Outdoor Pool opens up memorial day.

We look forward to seeing you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Jolla, California, United States
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

I stayed here a couple of weeks ago on business. Stayed in the annex and delighted by the large spacious immaculate room with plenty of good lighting for working on my computer and reading. A small thing but important to me is good pillows and the ones in the rooms are wonderful and certainly contributed to a good nights sleep. A special treat was the bottle of water in the room each day. So much appreciated. The staff was so friendly and helpful and I LOVED their coffee machine that made coffee to order (I like very strong coffee). Also the waffles are a treat for me! The wireless internet was fast which was certainly a plus. Look forward to staying there again when I visit St Charles.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSTCHARLES, General Manager at Best Western Inn of St. Charles, responded to this review, July 14, 2013
Seeing our guests happy, is what makes us happy.
We appreciate your feedback and would like to thank you for choosing
Best Western for your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Janesville
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 20, 2013

We stayed there as we had to work in the area. Room was very large as we stayed in the annex building. We had to get up at 3:30 in the morning and the night staff was very friendly at that time of the morning. Unusual. What I liked was the availability of the coffee at that time and the staff even offered my wife yogurt to take along even tho breakfast was not available yet.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HTHT27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed January 16, 2013

Staff is very friendly. Rooms were well kept and it's close to a lot of great places. They even let me park my car there for the day after I checked out! I would definitely recommend staying here if you're looking for a good quality hotel at a very reasonable price.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheaptrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSTCHARLES, General Manager at Best Western Inn of St. Charles, responded to this review, April 18, 2013
Thank You for placing a review.
Our Outdoor Pool opens up memorial day.
We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 3, 2013

We stayed here during the holiday while visiting family in St. Charles. First selected because it is close to their house and the reviews were fairly positive. Our rooms were in the "newer" annex building and they were clean and very quiet. Our room had a king bed that was very comfortable. The continental breakfast met our needs very well. Our visit was enjoyable and we will certainly stay here again.

Room Tip: Stay in the annex building 2nd floor.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank or-ontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
2 reviews
Reviewed November 30, 2012

I live in St. Louis, MO and as usual we shop Friday, Saturday, & Sunday after Thanksgiving in St. Charles, IL .This is the second time we have stayed at this Best Western Inn St. Charles, IL. We have the best time shopping, eating, and looking at everything down town! This hotel is always clean quiet & everyone is very informative and friendly and we love having the breakfast too! The hotel is very convenient driving to and from shopping and right next door is the Colonial Cafe that has wonderful food and great ice cream. We will be back again next year!
Thank you, Marie Dill

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 16Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Inn of St. Charles

Property: Best Western Inn of St. Charles
Address: 1635 East Main Street, Saint Charles, IL 60174-2372 (Formerly BEST WESTERN Inn of St. Charles)
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn of St. Charles 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
In addition to unbeatable value, and a great location at this St. Charles hotel, enjoy a complimentary local shuttle for groups of six rooms or more to the best the area has to offer. Explore historic downtown St. Charles. Shop to your heart's content at the Kane County Flea Market, Geneva Commons, Fox Valley Mall and Aurora Chicago Premium Outlets. Press your luck at Hollywood Casino in Aurora and Grand Victoria Casino in Elgin. Explore the Kane County Fairgrounds, Funway Entertainment Center and Pottawatomie Park. Attend special events, like the bi-annual Toy Show, Jukebox Show, annual Scarecrow Festival and more - all very popular with locals. Your St. Charles vacation experience is customizable to your interests when you stay at the BEST WESTERN Inn of St. Charles.After a full day out on the town, head back to this St. Charles BEST WESTERN for rest and relaxation. Each comfortable guest accommodation here offers complimentary high-speed Internet access, cable television with HBO(R), a microwave, refrigerator and all the comforts of home. Whirlpool rooms are also available upon request. Other amenities at this St. Charles hotel include complimentary Hot Breakfast with free newspaper each morning, plus a fitness center and an on-site outdoor heated Pool open seasonally. Please note there are no elevators at this hotel, so please request a downstairs room, if needed. ... more   less 
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Also Known As:
Best Western Saint Charles
Saint Charles Best Western

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