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“Great training facility” 3 of 5 stars
Review of Q Center

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Q Center
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Certificate of Excellence
Varese, Italy
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great training facility”
3 of 5 stars Reviewed July 31, 2013

The Q-center is a great place for training sessions. Guest rooms are too small but well designed. Restaurant area should be improved to avoid waiting time at lunch and dinner when all guests are there. There is also a second restaurant area for week-end in another building. The food is good but boring after a week there. Always the same taste and kind of food. Training rooms are very well organised. A negative point is the Internet access for guests which is very expensive (WIFI premium service) when the free WIFI service is too limited and cover only guest rooms area. A suggestion: Offer the premium service for free... The Q-center is located in a very nice park closed to a river and the Q-center offers sports facilities. However a car is recommended to visit the St Charles area because staying at the Q-center becomes boring after a while.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MHO66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
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English first
Atlanta, Ga
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 27, 2013

First of all....the Q Center was designed as the training facility for a single employer..Arthur Andersen before Accenture was spun out and Andersen went under. So yes the "guest rooms" are indeed very small but functional. They were designed to accomodate large numbers of new and existing employees who went through the firms various training courses throughout the years. They were NEVER designed to compete with a St. Regis or even a Clarion. The food is good and plentiful. The overall grounds set up, walking paths, etc., exceed those of most of the major hotels (resorts excluded of course). And the people working there are friendly and helpful. Overall a great training facility BUT definitely not a hotel! Don't expect that!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank JSAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 5, 2013

Since year 2009, I have been to Q Center 4 times for different training courses.

Going to Q Center makes me feel like I'm back in school... with the small dorm-size bed and layout of classrooms. The conference facilities are pretty excellent for breakout discussion sessions as well as large-size lecture style conferences. The Starbucks coffee and Tazo Tea that are set up near the classrooms for tea breaks help to keep tired jet-lagged travellers from falling asleep.

What I've grown to love about the place must be the cafeteria for its breakfast spread. The breakfast selection is so good that it just sets the right tone for the rest of the day. :)

After conference hours, you can take the complimentary bus shuttle to downtown St. Charles (to explore other dining options beyond Q Center), Walmart and Super Target. On Wednesday, there is a (not-complimentary) bus shuttle to the Aurora Premium Outlets. My personal preference is to arrange for limo/taxi services to go to the outlets as my training usually schedules networking events on Wednesday evenings.

For the health conscious folks... you can run along the Fox River trail... or borrow a bicycle to cycle around. The gym also provides volleyballs for those who wishes to play on the outdoor court. There are also yoga and zumba classes (which I admittedly give a miss as I have networking / shopping to do).

I would also make use of the business center package collection services as it's really convenient to do online shopping and send the items to Q Center. Just send the items to Q Center within the week before your training starts... and you'll be given a note when you check in to pick up your packages from the Business Center for a nominal fee (depending on the size and weight of package).

For those who unfortunately gets allocated to the standard room, you can always opt to top up for the Executive room which comes with a larger size Queen bed.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CelineT17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lithia, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

Great place to get trained, or give back and share your experiences with others. I have been here many times throughout the years and it is always great to come back. Did your code pass the test? Mine did...

  • Stayed July 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, Delhi, India
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 17, 2013

I was at Q center last week to attend a 4 day training. I was a great experience. 99 acres of lush green serene beauty far away from city's rate race.. world class training facilities, multi-food options, sports/ recreational facilities, bike ride to Fox River, pub, etc. This is a must go place for corporate events and trainings

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LokeshAgarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 29, 2013

A very nice resort, which is primary occupied for trainings for Accenture employees. I was there in May and when the weather is nice it is a nice place to be. There is a number of things to do except for learning. I highly recommend renting a bike and making a nice ride around the beautiful riverside.
The rooms are small (beds are only 90 cm wide), but good enough for a week stay. Food is fine with plenty of choices. There is also a fine fitness center and a decent laundry.
This place will probably not be a place of your choice and you will only get there if your company (most probably Accenture) is going to send you there.

Room Tip: Try not to stay in part A
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tomasz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 8, 2013

I was reluctant to attend a conference where everything was onsite so far away from the city center, but I was very pleasantly surprised with the Q center. Since the place is so remote, they go out of their way to make sure all of your needs are met. The conference facilities were first class, and there was always plenty of snacks and refreshments. The dining halls felt like Las Vegas buffets. There was never anything served that I didn't like. The facility had a clubhouse, a well appointed exercise room, a beautiful pond, great walking trails, etc. There was a movie night in the clubhouse (Argo), and a great bar there too. I really didn't want to go home. Now the guest rooms are quite small - the equivalent of a single bunk state room on a cruise ship, but the idea is not to spend your time in your room - its not a vacation resort. You should be in your conference activities, and then there's plenty to keep you busy the rest of the time. Guest rooms are really only for sleeping.

Room Tip: If you want to be close to your conference facility, ask for a room in the Q tower, or C building...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Eric Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Q Center

Property: Q Center
Address: 1405 North Fifth Avenue, Saint Charles, IL 60174
Location: United States > Illinois > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Saint Charles
Number of rooms: 1042
Official Description (provided by the hotel):
For more than 40 years, Q Center has been one of the world's finest meeting facilities and the choice of many Fortune 500 companies. The 95-acre property offers a secluded, distraction-free environment with 1,042 sleeping rooms and 150,000+ square feet of IACC-certified meeting space. Q Center is an undisputed leader in conference center technology, offering 500 Mbps Internet bandwidth, wireless and LAN set-up, a secure data center and a full-service on-site events and media team. ... more   less 
Also Known As:
q Hotel Saint Charles
q Center Saint Charles

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