We have visited quite a few of the Francesca's restaurants in IL. We went to this one last Sunday evening after traveling home from WI. The restaurant was not busy so we were seated right away. However, we sat there for some time before anybody approached us. We never really felt like the waiter thought we were worth any extra effort. We were nicely dressed, but weren't a big table. The big table was next to us (in jeans & sweatshirts) and getting his undivided attention. We had to ask for refills on our drinks after sitting there with empty glasses for awhile. The food was as expected from a Francescas, but the service was not. Sadly we probably won't visit the St. Charles location frequently.
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