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Hilton Garden Inn St. Charles
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A TripAdvisor Member
Chicago, Illinois
1
Reviewed November 14, 2013

With the exception of not having the technology to accommodate my children and there video game system, This is an Excellent Hotel to stay at. The staff was friendly and helpful. the Lobby, pool and rooms were very clean.

  • Stayed: November 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded November 15, 2013

Thank you for your business, we appreciate you staying with us and for your excellent comments

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Reviewed November 12, 2013

During my stay for the TAP National Tournament of 2013, I did not have alot of room time due to playing matches from 8AM to midnight or later. The room was very clean and comfortable. The safety of the room was great. The hotel did have in-house dining but I did not have time to partake of it.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded November 13, 2013

Thank you for your comments, we hope you will be able to partake in all we have to offer next time around, we appreciate your business.

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Reviewed November 7, 2013

We checked in for a 4 night stay at this Hilton because my husband was participating in an event at the resort across the road. After listening to others regarding their rooms at that resort, I'm so glad we were at the Hilton. Check-in was quick and easy, as requested our king size bed room was on the 3rd floor & non-smoking, and very clean all around. Room had a working microwave, fridge and coffee maker. Maid service was excellent. Pool & exercise room suited our needs. We did check out the breakfast at the hotel & it looked decent, however we ate off site due to our schedule. Only one thing really stands out in my mind and that's at check-in, I was told Walmart was within walking distance. While that is technically true, i would not want to walk with any bags that distance & was thankful I drove. That aside, i would certainly not let that be the deciding factor in staying here. It definitely met our needs and surpassed our friends' experiences staying at the resort across the road.

Room Tip: As always, I ask for rooms away from the pools/exercise rooms and elevators. Since the hotel has only one elevator (3 levels) & the pool/exercise room are on the first floor near the lobby, the majority of the rooms area way from these areas.
  • Stayed: October 2013, traveled on business
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Thank Tami L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded November 8, 2013

We are excited we met and surpassed your needs, we appreciate your business and look forward to your next stay... thanks

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Reviewed November 6, 2013

A very nice mid-range hotel. Room was well appointed and clean. Noisy - sounds from other rooms were evident in halls and above and on both sides of our room. Excellent breakfast (not included in room rate) and very good lunch. Disappointed with fitness center - treadmill, elliptical and a few small free weights. Pool and hot tub are small, but clean and pleasant. Helpful staff. Somewhat isolated location may account for side doors unlocked during the day. I would definitely stay here again.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded November 8, 2013

We look forward to your next stay with us!! Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2013

This is a great location for anyone (minus the current road construction around the property). The staff at this hotel is friendly and curteous. Very nice facility that is well kept, we would definitely stay here again. I do not care for the mattress but a lot of people love them and choose Hilton Garden because of the bed. Overall great experience.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Tricia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded November 8, 2013

We are very excited you enjoyed our hotel, thank you for your comments and Business!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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