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“Clean, Comfortable, Friendly”

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Hilton Garden Inn St. Charles
Ranked #3 of 11 Hotels in Saint Charles
Certificate of Excellence
GreenLeadersBronze level
Poway, United States
2 reviews
“Clean, Comfortable, Friendly”
Reviewed October 31, 2013

Hotel was up to Hilton standards; very clean and comfortable; well located to many attractions and dining; staff was extremely helpful in navigating us. We were located close to freeway and to neighboring historic cities.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, November 1, 2013
Thank you for your comments, we appreciate your business, come back soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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472 reviews from our community

Traveler rating
    263
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    53
    22
    8
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
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  • Any
English first
Logan, Utah, Usa
Level 4 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 29, 2013 credit card Amex Card Member Review

Up to Hilton quality. Excellent services but individually made breakfast was average. The bar service in the evening was much appreciated. The hotel facilities were well maintained. There were near by chain resturants and shopping.

Stayed August 2013, traveled with family
Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, October 31, 2013
Thank you for your comments, we appreciate you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
O'Fallon, United States
1 review
Reviewed October 28, 2013

My stay was for business. The hotel was easy to get to from the interstate. The staff was very polite and welcomed me. Check in went quick and flawless. The room was excellent. It was clean and very quiet. The bed was very comfortable. I got a great night's sleep. I will stay here again when in St. Charles!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, October 31, 2013
Excellent Stay, thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandwich, United States
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed October 24, 2013

Excellent hotel with the staff being wonderful. The breakfast is the best ever. The rooms are always clean and neat. The beds are great for sleeping. The chef that makes our breakfast is the best. It is nice to be able to have your breakfast cooked to order instead of a continental breakfast.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Glenda Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, October 31, 2013
We appreciate you business and your comments, thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Charles, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013

If you ever come to St Charles... staying at this Hotel is an absolute must. The rooms are clean, quiet and wonderful. The breakfast is just like eating at a four star restaurant. Location is great... many restaurants around the area. Of course there are Starbucks in the area as well. Don't miss out.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, October 31, 2013
We are so Happy to serve you, please come back again, thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, CO
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 14, 2013

Excellent hotel in this Chicago suburb. I attended a concert in St. Charles, and I wanted to stay somewhere close to the venue. First, we were running late, so I called to say that I would need to check in late, at around 11:30pm. Staff was more than happy to make a note of my late arrival. Got to the hotel around midnight and check in was a breeze.

The room was spacious, clean, quiet and comfortable. I slept very well. I would stay here again if I find myself in that neck of the woods in the future. The only reason I give 4 instead of 5 stars is that I was only here for a short time....mere hours really. I would recommend this hotel highly.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edszr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, October 15, 2013
We are so happy to serve you, thank you for your business and your Excellent Comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2013 via mobile

Great hotel and clean. Located in west end if Chicago. Great for a business hotel, a few of the big chain restaurants are within 3miles this was my 4th visit to the same hotel. The fitness facility is clean as well. Staff is friendly, bfast buffet is fresh.

Stayed September 2013, traveled on business
Helpful?
Thank ForkliftGuy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, October 11, 2013
Thank you for your business, we appreciate you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn St. Charles

Property: Hilton Garden Inn St. Charles
Address: 4070 E Main St, Saint Charles, IL 60174-5202
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Saint Charles
#1 Business Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles

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