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Hilton Garden Inn St. Charles
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Reviews (504)
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All reviewsfront deskgreat hotelrooms are cleanbusiness hotelroom was largebed was very comfortablefitness centerpheasant run resortchicago areaexercise roomhgilobbystcharlesbedsidefireplacelaura
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415 - 420 of 504 reviews
Reviewed June 12, 2013

You can't ask for a more helpful staff. Everything is very clean. The food in the restaurant is GREAT!! If you are in this area this is the place to stay hands down. You will not be sorry if you stay here.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank unionlady808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded June 13, 2013

Thank You, Thank You, we are so Excited to Serve you here. We appreciate your business, please come see us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2013

We had booked a block of rooms for our wedding guests. The Manager was very easy to work with. Our guests were treated wonderfully and enjoyed their accomodations. The front desk handed out "Welcome" bags to all of our guests as they checked in.
The lobby area is huge, but comfy, and was a great place for our guests to congregate and visit with each other when they weren't at our events.
Lobby provided complimentary cookies in the evening and flavored water. The front desk person in the evening got us wine glasses and an opener for our wine, which we enjoyed while sitting by the fireplace.

  • Stayed: May 2013, traveled as a couple
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Thank Patti Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded June 12, 2013

We are so excited to hear that your group enjoyed our hospitality. Thank you for your comments and business. Hope to see you all again soon.

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Reviewed June 5, 2013

Breakfast staff and food quality exceeded our expectations. Hotel was very clean and up to date. Beds very comfortable. Pool and hot tub area small, but fit our needs perfectly. Good location, safe area.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded June 24, 2013

Excellence is our goal at HGI St. Charles, we are happy to serve you. Thank you for your business.

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Reviewed May 30, 2013

The Hilton hotels are all excellent. We particular like staying in the Hilton Garden Inn's when possible. The hotels are consistently of a great quality with no unpleasant surprises. The breakfast that is offered is always great with a twist of local flavor. We will continue to seek and stay in the Hilton Garden Inn's.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded May 31, 2013

Great to have you stay with us, we were excited to serve you, thank you for your business

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Reviewed May 29, 2013

nice place and clean and quite. have stayed there before and would again. not sure if they had a free breakfast or not. the location is ok but a lot of road construction going on..however nothing can be done about that.

  • Stayed: May 2013, traveled as a couple
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank Janice a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded May 31, 2013

Happy you enjoyed your mini vacation at our place, thank for the excellent comments, see you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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