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“Clean Hotel” 5 of 5 stars
Review of Fairfield Inn & Suites Chicago St. Charles

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Fairfield Inn & Suites Chicago St. Charles
Ranked #3 of 11 Hotels in Saint Charles
Certificate of Excellence
Bolingbrook, Illinois
1 review
“Clean Hotel”
5 of 5 stars Reviewed August 21, 2010

I stayed in this area for a wedding... room was clean and comfortable. Staff was friendly. Overall I feel as though I got what I paid for...

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank danabobana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
    102
    31
    13
    7
    5
See reviews for
56
27
12
37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Lakeland, Florida
2 reviews
5 of 5 stars Reviewed July 24, 2010

Catherine in the breakfast room was so cheerful and helpful at providing our special needs.
When we told the desk clerk ,Bo, that we liked wine., she looked up the local wineries and printed the information for us. We enjoyed several tastings on a day we didn't have other plans. The Aquaknox winery was a wonderful place for lunch. We were here to attend the Porsche Parade(yearly reunion) held at the Pheasant Run Resort. about 10 minutes away.
If we ever returned to the St. Charles area, this inn would be our choice.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cmu1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rowlett, Texas
1 review
5 of 5 stars Reviewed July 20, 2010

Folks if you have ever stayed in a hotel and said after words were not going back, well at this hotel you will say we can't wait to get back. The hotel is very clean and everyone you come in contact with is way past GREAT. There is a card in your room, a mission statement," Please let us know if we can do anything to make your stay more comfortable or if we do anything wrong let us know so we can correct it." They really mean it. We have stayed at many hotels and this hotel is by far the very best. Great management and the entire staff. Other hotels should look to them to see how to treat there customers. A great place. if you knew me and this wasn't so my review would be very different.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WJTJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galesburg, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 17, 2010

We had a family emergency and needed a hotel quick. This was available and close to where we needed to be, so we paid the inflated $150 charge for a last-minute room that was so cheaply outfitted that it made me nervous to sleep there. The walls are paper-thin, as are the towels. There is a coffee maker but nowhere to plug it in other than on the floor. The bath tub was dirty and I half expected to see bugs crawling on the floor. The staff was very nice and allowed us to check in early so we could change clothes, but that was the only positive. This hotel is clearly new but the sparkling clean outside should not fool you.

  • Stayed July 2010, traveled with family
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank traveljulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville Suburb
2 reviews
5 of 5 stars Reviewed January 25, 2010

I stayed here visiting the Kane County Court House for a week, . The hotel was great. Very convenient to the Kane County Court House. Lots of restaurants near by....Terrible The only negative was the fact that the lock on the pool seems to be broken. Other than that 10++. BTW the breakfast lady is certainly a morning person! Once she realized that I wasn't she adjusted her demeanor....Great lady. Good instincts.

  • Stayed December 2009, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SnowDog43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 12, 2009

Upon check in, we were told that we'd been upgraded to a 2-room suite at no charge. This was an enormous surprise and was much appreciated. The 3-year old had his own room and the wife and I slept more soundly than any other day of the trip. My only regret is that we only stayed one night. The service was excellent. The only drawback, not a fault of the hotel, was that the power flickered on and off and eventually off completely the morning we were checking out. Eventually the city fixed the problem. The staff was very apologetic and accommodating throughout.

  • Stayed November 2009, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jdw397s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed August 28, 2009

Stayed here for the Solheim Cup golf event in August 2009. The location is great. It is on a major street with TONS of shopping and restaurants within a couple miles. The people at the front desk were most helpful and polite. The breaksfast lady (whose name I cannot recall) was johnny on the spot and always had everything stocked and even managed to clear your table after you finished eating.

The rooms are average. The hotel seems to be decorated in a 70's motif...lots of lime green and orange colors. Beds were very comfortable. Towels and wash clothes were pretty thin. Didn't hear that much noise from adjacent rooms but of course could hear everything in the hallway. Nice flat screen tv and internet access was effortless.

All in all, the stay was very nice for the price.

  • Stayed August 2009, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank salex6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Chicago St. Charles

Property: Fairfield Inn & Suites Chicago St. Charles
Address: 2096 Bricher Rd, Saint Charles, IL 60174-3506
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago St. Charles 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn And Suites Chicago St. Charles
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles
Fairfield Saint Charles
Fairfield Inn Saint Charles
Saint Charles Fairfield Inn

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