We've stayed here before and been satisfied with the hotel and services. This time we found our room had several lightbulbs not workiing. Rachna Menta at the front desk immediately came to the room and changed the bulbs. We also asked about local restaurants and she gave us menus and coupons for several restaurants. We've been told so many other times at other hotels that they could not leave the front desk and we would have to wait for maintenance personnel. It was also raining the first evening and when I slipped on the tile floor and fell when I came into the lobby after going to my vehicle, Rachna was so concerrned that I was all right (I was fine), and even later when we came back from getting dinner she asked if I was all right. This kind of concern for people staying in the hotel is beyond what we have come to expect. Thank you so much. Marcia and Tom Brown
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- Also Known As:
- Saint Charles Days Inn