Having read the reviews about Pheasant Run, I made the decision to stay here instead for a recent business event.
(Thank You TA--You Rescue Me Again!!)
The excellence of service came through immediately, when I spoke with Nicole at the front desk for reservations....and just kept getting better.
ALL at the front desk are wonderfully helpful, with great recommendations.
Immaculate hotel, with ac that worked even on the hottest days--and it was hot!
The bed--seriously--was one of the best that I've ever slept on. Yea, that good.
The Pool was fabulous. Nice little fitness center--cool, with tv, water, and towels. Business office well stocked, and working.
Breakfast was always well displayed, nice assortment, always hot, and good. What a lovely room they serve it in. Coffee/Tea bar all day in lobby.
Plenty of newspapers, one at your door in the am. Quiet rooms--great soundproofing.
The GM and Staff should be recognized for providing a quality of service that I usually experience only in the finest of hotels.
This is a wonderful gem. You will love it here. Seriously.
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- Also Known As:
- Hampton Inn & Suites Chicago-Saint Charles Hotel Saint Charles
- Hampton Inn And Suites Chicago-Saint Charles
- Hampton Inn Saint Charles