Shuttle drivers were very friendly and helpful. Front staff always willing to help and wereeager to serve. Everyone I encountered were very friendly and helpful making sure they welcomed you. I was very impressed with the room, both in cleanliness and layout. The bedroom and bath was totally seperate from the living room with french doors. Room was well light. My only complaint was the restaurant service. I ate both 2 dinners and a breakfast. Both dinners were long events starting at the entrance. Both times I had to stand a long time before being recognised for seating. The first night the bartender started the menu process as the server was nowhere around. The second night refills were non-existant. I had the same server for breakfast and found she was more attentive, which led me to think that maybe she was over-whelmed the night before.
One more word about the shuttle drivers. My stay was during a flood and the shuttles were struggling with the elements. While waiting for the Suites shuttle (running late) I was given a ride on the Summerfield suites to marriott Suites. These drivers were above and beyond in ensuring the guests were not stranded.
- Official Description (provided by the hotel):
- The Chicago Marriott Suites O'Hare hotel is a top choice amongst hotels in Rosemont and offers guests complimentary shuttle service to and from O'Hare Airport. This all-suite Rosemont hotel is located 1 mile from Chicago O'Hare Airport and features spacious guest suites with a separate living area, large desk, mini-refrigerator and more. Guests of this Rosemont, Illinois hotel stay in shape at our newly renovated fitness center and indoor pool. Grab a bite to eat at Six1Five5, our new on-site Rosemont restaurant serving breakfast, lunch and dinner every day. Among Rosemont hotels, we are located near top attractions including the Donald E. Stephens Convention Center, Rosemont Theatre and Allstate Arena. With flexible setup options and over 2,500 sq. ft. of event space, our hotel is perfect for special events and meetings in Rosemont, IL. Whether you are traveling for business or a weekend away, you can ensure the Chicago Marriott Suites O'Hare hotel will provide you with an exceptional stay in Chicago. ... more less
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- Also Known As:
- Chicago Marriott Suites o`Hare Hotel Rosemont
- Chicago Marriott o Hare
- Marriott Hotel Rosemont
- Marriott Rosemont
- Rosemont Marriott