After a long night of delayed flights and lost luggage, I stumbled upon this hotel. The room itself was very nice, spacious and clean, but the main reason I came to write a review is the staff. The overnight desk agent and the shuttle driver were two of the most accommodating people I have met in a long time. They both went out of their way to make my stay as pleasant as possible. The night manager even let me borrow his personal cell phone charger because my charger was in my luggage that was lost. Great people with great attitudes! Worth the stay!
- Official Description (provided by the hotel):
- Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more less
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- Also Known As:
- Sheraton Rosemont
- Rosemont Sheraton