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Sheraton Chicago O'Hare Airport Hotel
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Reviews (813)
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All reviewsfront deskliving roomthe club loungeo'hare airportsitting arealarge roomfree shuttlebed was comfortablebusiness meetingthe shuttle driverstayed here for one nightvery nice hotelfitness centeran early flighto harechicagoparking
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415 - 420 of 813 reviews
Reviewed May 13, 2014 via mobile

Great convenient location if you are in Chicago for a quick meeting. Located only a few moments from the airport - very clean and exactly what you would expect from a Sheraton hotel near the airport - nice lobby bar and decent restaurant- would stay again.

Stayed: March 2014, traveled on business
Thank ROLOGOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, General Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded May 21, 2014

Dear ROLOGOL,
I am so pleased to read that you had a wonderful stay! We are introducing our new summer menus in Myrick's. Hopefully there will be an opportunity for you to experience first hand.
Very best,
Paul C

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

Great place to stay if you want to fly out the next day. Very clean and rooms have been recently remodeled. Beds are comfortable. Shuttle runs every 10 minutes, you will not have an issue getting to the airport. Strongly recommend!!

  • Stayed: March 2014
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Thank Boatking K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, General Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded May 21, 2014

Dear Kinger B,
I really appreciate the time you took to share such kind words. I hope you are able to visit us soon on your next trip from Wisconsin.
Very best,
Paul C

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Reviewed April 30, 2014

If you're looking for a great hotel with incredibly friendly and helpful staff, the Sheraton O'Hare is a great place. It provides an airport shuttle, has a great lounge, all the rooms are spacious suites and is close to an outlet shopping centre. The hospitality was the best of our trip and will definitely be staying here again if ever back in the area.

  • Stayed: April 2014, traveled with friends
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Thank Ashley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, General Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded May 21, 2014

Dear Ashley P
What a wonderful note! Thank you for your kind words. I will post your feedback for the entire hotel to see. We all look forward to welcoming you back soon!
Very best,
Paul C

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014 via mobile

Very nice. Think it might be newly remodeled as some of the tile under the sink was missing and shower head was not secured to the wall properly.

Nice room. Nice lobby and comfortable atrium.

They couldn't find my travel site reservation. Took about 30+ minutes to check in so bought an $8 cocktail. No explanation as to what happened and no free drink or anything to reward my patience and understanding.

You have to pay $12/night for parking. So add that to your cost of stay when comparing with Holiday Inn next door. Also ONLY airport shuttle. They will not take you to nearby restaurants or stores.

I'm sure I will stay again.

  • Stayed: April 2014
    • Value
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Thank CraigAdamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, General Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded May 21, 2014

Dear CraigAdamson,
Thank you for taking the time to share your feedback. It is really important to us.
I hope to welcome you back in person the next time you find yourself in the O'Hare area.
Very best,
Paul C

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Reviewed April 12, 2014

The staff throughout this hotel were very friendly and helpful. I can't say enough about them all. The room was actually a suite, and had a lot of space, good lighting, etc. They do charge for internet, so I would say that is the only bad thing.

  • Stayed: March 2014, traveled on business
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Thank SheryllJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, General Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded April 30, 2014

Dear SheryllJayne,
I appreciate your time to share your recent experience. Thank you for your kind words. We all look forward to seeing you soon when you're in the O'Hare area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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