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Sheraton Chicago O'Hare Airport Hotel
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Reviews (813)
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All reviewsfront deskliving roomthe club loungeo'hare airportsitting arealarge roomfree shuttlebed was comfortablebusiness meetingthe shuttle driverstayed here for one nightvery nice hotelfitness centeran early flighto harechicagoparking
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449 - 454 of 813 reviews
Reviewed January 20, 2014

Mattress in room needs to be replaced. Sunken in middle. Gym had three treadmills. One is currently out for repair. One had an "out of order" sign on it. This is a good hotel. I stay here four times a year. However, sometimes things just are not up to par.

Room Tip: ask for one with a new mattress
  • Stayed: January 2014, traveled on business
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Thank RobinTodd62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded January 23, 2014

Dear RobinTodd62,

I really appreciate the time you took to share the details of your recent experience. I am happy to report that we will unveil a new Sheraton Fitness by Core Performance in the next few months. The new plans include new state of the art fitness equipment both cardio and strength and many more amenities.
Many thanks
Paul C

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2014

I have to travel to Rosemont for business quite frequently, and the staff here always make me feel welcomed and taken care of. This is the best hotel in the area. Good food, very quiet and great pillows. Never ever had a problem with them!

  • Stayed: January 2014, traveled on business
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Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded January 20, 2014

Dear Lisa C

Thank you for taking the time to write such kind things about the hotel and the team. We are happy you have found a home away from home. I would love to say hello in person on your next visit. We look forward to welcoming you back!
Paul C

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Reviewed January 13, 2014

The staff make the difference here, while the rooms are very spacious, clean and chock full of amenities. I wouldn't hesitate to stay here, even if I wasn't flying in, but for those traveling by airline, this place is super convenient!

  • Stayed: December 2013, traveled on business
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Thank TravelerMontage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded January 20, 2014

Dear TravelerMontage,
I am so happy to read that you enjoyed your recent stay with us at Sheraton Chicago O'Hare. Thank you for taking the time to share. Hope to welcome you back real soon.

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Reviewed January 8, 2014

When I decided to move to Chicago, I stayed at the Sheraton when I arrived, and again 2 months later when I moved here for good. The staff is super welcoming, shoutout to Lindsay and Christina at the front desk! If you're staying near the airport, definitely check in here.

  • Stayed: January 2014, traveled solo
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Thank ahastings92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded January 20, 2014

Dear ahastings92,

Welcome to Chicago and thank you for the kind words. I will be sure to share with Lindsay and Christina.

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Reviewed January 5, 2014

I've stayed here several times during business trips to Chicago. It's a nice option if you need to be close to the airport. Typical Sheraton rooms - well appointed and clean. Occasionally, SPG Platinum status gets you an upgrade to a suite. I would stay here again.

  • Stayed: June 2013, traveled on business
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Thank Love2TravelVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, Manager at Sheraton Chicago O'Hare Airport Hotel, responded to this reviewResponded January 20, 2014

Dear LovetotravelIvA
I appreciate the time you took to share your recent stay at Sheraton Chicago O'Hare. We look forward to welcoming you back real soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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