I stayed here April 2007 for a conference for work. Mind you, I've never stayed at a Hyatt before, and had a lot of expectations.
I was booked in a non smoking room at first, but called a couple days before to see if I could get it changed. Unfortunately, they didn't have any, so I was a little disappointed, but would deal.
Come to find when I went to check in, they knew I was requesting a smoking room and had one available when I checked in! (having a smoking room is a big plus for me!)
The room was bigger then expected, I had a King size bed, a fridge and microwave, a desk, as well as an arm chair with an ottoman. The kicker was when I walked into the room and saw the IPOD docking station they had! I've been in many hotel rooms, and none have ever had an IPOD player, so that was a HUGE plus for me.
There were some portico products in the bathroom, and a bath mat to put down if you like, but the shower had this nasty stain dripping from the side.. I wasn't sure what it was, but I let the water run for a while and it was gone.
I had dinner twice at the bar downstairs, and the food was AWESOME, BUT I don't know if the filet mignon was too rare, but by the end of the night it "came up"... in the toilet. Other then that, the food was great!
The only issue I had was the shuttle. The driver I met at the airport was a little rude, and didn't believe I was staying at the Hyatt Rosement, he had it set in his mind I was at the Hyatt Regency (I guess the 2 get confused a lot.) Anyway, he wanted me to show him PROOF that I was at the Hyatt Rosemont and NOT the Hyatt Regency. Luckily I had my confirmation, but what if I didn't?
Overall this place was wonderful, the staff was very friendly, nice and helpful! Even the cabbies were nice. I would stay here anytime I come back to Chicago.
- Official Description (provided by the hotel):
- Upscale hotel featuring five suites, full service restaurant, contemporary decor with state of the art wiring ideal for the business traveler. Easy access to downtown Chicago via public transportation and expressways. Business center services available along with a concierge desk on-site. ... more less
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- Also Known As:
- Hyatt Rosemont Hotel Rosemont
- Rosemont Hyatt