Attempted to stay at this hotel through the pink slip option at O'hare when your flight is cancelled. When I attempted to get on the shuttle bus with the driver, after making my phone reservation, he was rude from the get go. Seemed he only wanted customers who paid fully versus the discounted price through the airline. Even though I had a confirmation number, he still refused me. After a long couple days of travel and canceled flights, his poor attitude was the last thing I needed.
Ended up staying at the Doubletree Rosemont for the same price. It was clean and comfortable and the shuttle driver was friendly.
- Official Description (provided by the hotel):
- Upscale hotel featuring five suites, full service restaurant, contemporary decor with state of the art wiring ideal for the business traveler. Easy access to downtown Chicago via public transportation and expressways. Business center services available along with a concierge desk on-site. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Rosemont Hotel Rosemont
- Rosemont Hyatt