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All reviewsfree parkingrivers casinoroom was cleannice hotelriver roadcovered parkingclose to the airporto'hare airportfront desk staffshuttle servicebusiness tripshuttle buso harean early morning flightnice staymeeting roomstayed one night
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Reviewed May 24, 2012

The property has staff that act more like family members versus staff members. They are truly helpful, kind and professional. The room was very clean and quiet. The restaurant is good for breakfast, not a dinner destination but will surely be acceptable for a much needed quick bite for dinner. The front desk staff are not a substitution for a concierge, but the wait staff and bartender fill in quite handily. Clean, quiet and great water pressure in the shower. Properly priced and free shuttle to/from the airport makes this boutique hotel a must for my next visit.

  • Stayed: May 2012, traveled on business
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Thank rcarp626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Rosemont, responded to this reviewResponded May 25, 2012

It sounds like you had a great experience during your past stay at our property. I am delighted that you found the staff to be very friendly and professional. We want our guests to have a memorable experience while staying with us. I am pleased that you enjoyed your room. Your feedback is greatly appreciated. We look forward to welcoming you back in the near future!

Brock S. - A Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2012

Don't confuse the Hyatt Rosemont with the much bigger Hyatt Regency O'Hare. This property is much smaller, and that's a good thing. The rooms are large and comfortably appointed. Only one restaurant, but it serves simple meals at a reasonable price. There is also a counter selling snacks and to-go foods.

If you are staying here, you're probably part of a meeting in the hotel, or going to a convention/trade show in Rosemont - so you' don't need a resort, more a clean quiet place to lay your head at night.

Rivers Casino is across the street, but that's about it for attractions in the area. The Rosemont El station is a 20 minute walk down the street if you're looking to go into Chicago.

  • Stayed: May 2012, traveled on business
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Thank SFworldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2012

This is a huge beautiful hotel, close to the airport and if the windows are closed, pretty quiet. Rooms in the main hotel are larger and more convenient then the tower rooms. Tower rooms are much smaller and have a tiny shower stall. Rooms are nicely appointed and comfortable beds. This hotel caters to conventions, Rosemont convention center is attached, and is quite busy. Expect to wait on elevators and coffee downstairs. Glad to get free internet.

Room Tip: ask for a room in the main hotel
  • Stayed: April 2012, traveled on business
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2  Thank mrjones33334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

Room was nice. Did a park and fly package.... no free internet. Very friendly front desk people.

  • Stayed: January 2012, traveled as a couple
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Thank larjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

This hotel more than met our expectations. The restaurant served good food at a reasonable price. Airport pick up was efficient and the driver was excellent explaining things to do in the area. The casino was within walking distance and also offered places to eat. The bed was extremely comfortable. It was a plus that the hotel offered longterm airport parking that was covered in a parking garage. This hotel is priced a little more than some of the other park and fly hotels but it is definitely work the extra small amount of difference in money as there is much more to do at this hotel with the casino close by. Will stay here again due to the helpful and friendly staff

  • Stayed: April 2012, traveled as a couple
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Thank 2travelisgreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, guest relations associate at Hyatt Rosemont, responded to this reviewResponded April 24, 2012

Thank you for your review. We're delighted to hear our hotel went above and beyond your expectations. Please feel free to contact us if you need any future assistance. We look forward to your next visit.

Chrissi R.- A Guest Relations Associate

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