I stayed here overnight for work, I wasn't impressed.
Although it looked like the bathroom was recently remodeled, the rest of the room looked worn. The thermostat did nothing to control the heat and the room was cooler than I like. The worst part was when I went to use a hand towel and noticed two large brown stains on the towel - disgusting and unacceptable. I took the towel down to the front desk at checkout and staff did apologize and said they would inform housekeeping (doubtful). The parking was expensive and I was unable to get a receipt. I would not stay again, nor would I recommend it to anyone. I suppose an unsuspecting traveler going to the convention center would enjoy it.
- Official Description (provided by the hotel):
- Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more less
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- Also Known As:
- Crowne Plaza Chicago o`Hare Hotel Rosemont
- Crowne Plaza Rosemont
- Crowne Plaza Hotel Rosemont