This was my first time staying at this property. It was close to the airport for my early morning flight. The front desk staff was helpful and friendly and check-in was painless. The room was exceptionally clean and internet was very good. It is free if you have IHG gold status and above but $12.95 a day if you do not. The bed in the room was very comfortable and I slept well. This was a great hotel but I can't give it the full 5 stars because of a couple issues. The first is that the parking is horrible. Some spaces go along the side and then there is parking out back. There is additional parking in a garage. My second night I had to park in the garage and there is no direct link to the hotel. This parking is shared by some of the other hotels so it is large and bit of a walk to get into the hotel. Not a big deal if it wasn't very cold and windy in Chicago. There's not much that they can do about it but I would be hesitant to stay here again because of this. The second issue is that there are filtered water units on each floor to fill your water bottles. It would be a great idea if they all worked. The one on my floor did not work and the one on the floor below dispensed room temp water. Not a huge deal but it also helped take the rating down.
- Official Description (provided by the hotel):
- Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more less
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- Also Known As:
- Crowne Plaza Chicago o`Hare Hotel Rosemont
- Crowne Plaza Rosemont
- Crowne Plaza Hotel Rosemont