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“Great place to stay before flying out.” 4 of 5 stars
Review of Crowne Plaza Chicago O'Hare

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Crowne Plaza Chicago O'Hare
Ranked #10 of 18 Hotels in Rosemont
Kalamazoo, Michigan
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great place to stay before flying out.”
4 of 5 stars Reviewed March 1, 2013

We stayed one night and parked at the hotel for eight days while out of the country. Very nice room and comfy beds. The shuttle to and from O'Hare was free and fast. They have inside parking, which was nice so we did not need to dig the van out of the snow.

Room Tip: We booked through Park-Sleep-Fly and and our total rate was less than parking would be at O'Hare...
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bman1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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947 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
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West Jefferson
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 1, 2013

Staff was outstanding. I stayed there due to a reduced charge (I used a "pink"slip the airlines provided to make my choice) due to a cancelled flight (11:40 p.m.)

I am considering staying there in the future if they can be competitive with the hotels I have been staying at. A front desk person named "Chris" was outstanding!

Great facility; clean and very well presented.

The rooms were large and very well appointed and the shuttles run every half hour on the hour.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dearborn Heights, Michigan
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed February 21, 2013

After our vacation was over in Barbados, was heading back home to Detroit after a couple of lay overs, one in Miami, the next in Chicago. Only to find out when we arrived to Chicago that our flight back to Detroit was cancelled. Chicago O'Hare airport set us up here at the Crowne Plaza. Lovely hotel...such a wonderful, comfortable mattress...had a hard time waking up at 4 a.m. to catch the next flight home!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank burnsyislandgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

My husband and I stayed here on February 3rd before flying out of O'hare for vacation. The check in process was quick and easy with shuttle service to the airport and the free parking thoroughly explained. We ventured down to Visibility Bar to watch the Super Bowl, have dinner and a few drinks. The bartender, Joe, was great. We had an excellent dinner from the restaurant which came quickly. Our wake up call came on time early the next morning and the shuttle driver was courteous. Rooms were nice and clean and the bed was comfortable. We had a quick shuttle ride back when we returned from vacation and there were no problems upon leaving the free parking deck.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank Ajaffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

I was stranded because of a storm and had the pleasure to stay in this luxury hotel. The decor was beautiful the rooms very spacious and comfortable and the customer service was exceptional. The on sight lounge and restaurant were excellent - the food fabulous and very reasonable with exceptional service as well. I would recommend this hotel and plan on staying here again in the future! Thank you for your fabulous customer service!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheboygan, Wisconsin
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 6, 2013

Booked the Crown Plaza as our flight out of Ohare was scheduled for early-This is a very good hotel w/knowledge employees, clean w/good food-complenentary drink more than ample-Will return as this property is close to the airport w/schuttle service

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bearhunter4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 2, 2013

Missed my connection flight and had to stay an extra 24 hours in Chicago. Hilton was full, and this hotel shuttle car was just outside the terminal 2. Even when arriving very late they did the best to meet my needs (exstended stay in the room because late flight take off late the day after). I asked for a superier room but they where full. I was glad they where because the standard room turned out great. It was good sized, clean and very nice beds. The WiFi internet in the room worked perfectly. I would stay here again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Ekqvist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review, February 13, 2013
Thank you for your recent review and for sharing your feedback with our future guests. We know that when flights are cancelled, traveling can become stressful. I am delighted to know that we were able to accommodate you. We always aim to exceed our guest expectations and I'm happy to hear that you enjoyed the modern aesthetic of the property and that you found your accommodations clean and inviting.
Thank you again for choosing our hotel and we hope to welcome you back to our hotel in the near future.

Sincerely,

Cher Jacobsen
General Manager
(847) 928-3700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chicago O'Hare

Property: Crowne Plaza Chicago O'Hare
Address: 5440 N River Rd, Rosemont, IL 60018-5232
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
Official Description (provided by the hotel):
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont

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