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“Short night, very nice hotel”

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Crowne Plaza Chicago O'Hare Hotel & Conference Center
Ranked #12 of 18 Hotels in Rosemont
Reviewed December 27, 2011

You can't really go wrong with any hotel in the O'Hare area, and the Crowne is no exception. We were layed over for a flight cancellation, so my review is very quick. Got in very late, check in was fast and friendly. Hotel is very clean, rooms modern and very nice. I was happy with how quiet it was, although do know that this a PET FRIENDLY hotel. We heard a couple of dogs briefly but was dead quiet after that.

Great pizza place close by that will deliver.

Happy Travels!

  • Stayed: December 2011
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1  Thank sufusimz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 25, 2011

We stayed at this hotel when using rewards points. Overall, we had an excellent stay. The staff was quite friendly and accommodating. Additionally, the hotel's rooms have been updated quite nicely. The room was both comfortable and stylish. Everything was just right for a fun weekend trip into Chicago.

In the restaurant on the first floor, the brunch buffet was delicious, and we would recommend the brunch buffet.

We don't have anything negative to mention about the hotel, with the exception of the price of parking for hotel guests. $23 per night for regular outdoor parking (non-valet parking) seems a little steep for parking at a suburban hotel, especially when some of the downtown Chicago hotels have valet parking for about $25 per night. Other than the price of parking, everything was great, particularly the great rooms, which were renovated quite well.

Room Tip: The views of the City are pretty good from the top floor.
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  • Stayed: November 2011, traveled as a couple
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Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2011

We missed our connecting flight out of O'Hare and the airline comped us a room here. Like most hotels around an airport, it's an overflow, crash pad for the airlines. We only stayed here for a few hours to catch a little sleep before our morning flight.

The property looks as if it was renovated recently, was clean, and comfortable enough.

The interior decorations have a boutique hotel aesthetic to them (lots of muted colors, European inspired furnishings) but not many luxury accoutrements. I like the eco-friendly touches, such as LED lighting and free filtered tap water. The latter is available in the vending room.

We didn't get to try out the wifi, any of the food offerings, or anything else other than the bed and shower.

As for connecting to the airport, the shuttle in the early morning fills up quickly so get there early and be prepared to stand if you're on a flight at a peak time. The ride however lasts less than five minutes to Terminal 1.

  • Stayed: December 2011, traveled as a couple
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Thank Juan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2011

Stayed here as a Park and stay at a decent rate. Room was nothing special but were staying here more for the parking. Shuttle to Airport was great as is the case with most hotels in the area. The problem was with the shuttle back to the hotel. We were told by both the front desk and the shuttle driver that we did not need to contact the hotel for our pickup. WRONG. After we waited 30 min we taled with a shuttle driver from a competing hotel and were told that we needed to contact the hotel to be picked up. All in all we had to wait 60 min for pickup meanwhile we saw shuttles from competing hotels come by at least 3 times in that period.

  • Stayed: December 2011, traveled as a couple
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2  Thank WiscMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

We stayed here in November 2011. The hotel is older but the interior has been updated within the past few years. Check-in went well for the most part- able to get a room despite checking-in at 10:00am, but I was offered a double room instead of a king room with a sofa bed to be further from the elevator (at the hotel's suggestion). So I took the double room and was located next to the elevator anyway but didn't know this until I got to my room! At check-in for being a priority club member I received a coupon for a free drink in the bar, which was nice, but I was not told that I also would get free Internet. Although the Internet charge was waived at check-out I don't know why they wouldn't have told me that at check-in. I used the fitness facilities, which were very nice. My kids swam in the pool and thoroughly enjoyed it as well. The rooms were nice with two side chairs with good light for reading in the chairs once the kids went to bed. The bathroom was very nice, but we only had two towels for a reservation that included four people- why is that? And lastly, my review would have been rated a four if we hadn't paid $23 for parking for one night. $23? I could park for less at the airport! And speaking of the airport, due to the proximity to the airport, noise from planes landing and taking off is quite audible in the room although this is probably an issue for any hotel in the immediate vicinity.

  • Stayed: November 2011, traveled with family
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Thank RazorTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2011

Stayed there for one night after missing yet another connecting flight with United.

Frontdesk was very nice and helpful. Our room was quite spacious, clean and well maintained.
Despite beeing quite close to the airport noise from planes etc. was not a problem. Bed was comfortable, bathroom had a decent size for an airport Hotel. So overall no complaints, some expectations exceeded. Would stay there again if I ever get stuck in O'Hare again.

  • Stayed: October 2011, traveled as a couple
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Thank Captain_0veur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2011

Nice front office staff, area was a little far from the public transit station. Indoor pool was very nice. Clean rooms

  • Stayed: October 2011, traveled with family
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1  Thank mymysmema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chicago O'Hare Hotel & Conference Center

Address: 5440 N River Rd, Rosemont, IL 60018-5232
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Price Range: $94 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare Hotel & Conference Center 3.5*
Number of rooms: 503
Official Description (provided by the hotel):
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont

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