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“Great Hotel- good value for money”

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Loews Chicago O'Hare Hotel
Ranked #2 of 18 Hotels in Rosemont
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 18, 2013

The hotel is obviously more tailored to the business travelor. We wanted to enjoy down town but there was something going on there so we really couldnt get a hotel downtown last minute. This hotel was great for our needs. We had a 2 month old baby and were allowed to check in at 12 pm when we arrived. Staff was quite helpful; we were two parties and the second party arrived the day after. They were willing to work with us to try get rooms close to each other..
Hotel is 45 min subway ride from downtown. Driving to Navy Pier was 30 min on Sat night- not bad!!
Overall the hotel was great. Clean, spacius.. comfortable beds.. Wish they had more coffee options; startbucks on site charges $5 for a small mocha from the fridge!

  • Stayed: March 2013, traveled with family
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Thank Patty N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this reviewResponded March 23, 2013

Dear Guest,
Thank you for staying with us. When you return, please be aware that each room has a Keurig coffee maker and coffee - an option to the Starbuck's in the lobby. We also serve individual french press coffee in the lobby restaurant, Fresco 21.
We're very glad to hear that your stay was comfortable and the staff helpful. Hope to see you again soon.

Best regards,
Patrick Cook, Director of Sales & Marketing

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1,410 - 1,416 of 1,908 reviews

Reviewed March 18, 2013

We stayed at the Intercontinental Hotel before heading back to O'Hare. The rooms are very well designed, the bed is super comfy and room service is pretty good. We did have one snafu - housekeeping knocked on our door at the crack of dawn. When my husband opened the door she said, "oh, when are you checking out". 1, that's not your business, we'll check out when we want. 2, um, checkout is 11...your paperwork should tell you who is in a room and who is not. Very few things make me angry but nothing pisses me off more than being woken up before my alarm time. -2 ranks for that...otherwise this would be a 4.5-5 hotel.

  • Stayed: March 2013
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2  Thank kdgray83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this reviewResponded March 23, 2013

Dear Guest,
We are so sorry for interrupting your sleep. The majority of our housekeepers have been with us since opening four years ago, so yours must have made a mistake when she knocked on your door. Again, we are very sorry. Please let us know the next time you stay with us and we will apologize in person.

Best regards,
Patrick Cook, Director of Sales & Marketing

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Reviewed March 16, 2013

We stayed here when we had an overnight layover and it was fantastic. the rooms are incredibly nice and well equipped, and the staff were fantastic. As an airport hotel, they had a shuttle bus that came frequently, were very fast about check in and check out and made reasonable suggestions for when we needed to leave to make our flight. Overall, a great experience.

  • Stayed: October 2012, traveled on business
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1  Thank tkl112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this reviewResponded March 23, 2013

Thank your for your feedback. We're pleased that you had a good experience with us and hope to welcome you back very soon.

Best regards,
Patrick Cook, Director of Sales & Marketing

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Reviewed March 16, 2013 via mobile

One night stay in an executive suite. Outstanding room with wonderful amenities. Great bathroom...matter of fact, I had two bathrooms. The lobby reataurant was very nice. Tapas style at very good prices. Try the spinach and mushroom salad and the flank steak. Very tasty. Great experience all around.

  • Stayed: March 2013
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Thank Curt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this reviewResponded March 23, 2013

Dear Guest,
Thank you for staying with us. You referenced the art work - we hope you return soon, when the pieces in the lobby will be brand new. Our curaor from the Schneider Gallery in Chicago does a wonderful job, and cares deeply about presenting very interesting work by extremely talented artists and photographers. We're also glad that you enjoyed Fresco 21. Please let us know if there's ever anything else we can do for you.

Regards,
Patrick Cook, Director of Sales & Marketing

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Reviewed March 15, 2013

I've stayed at the intercontinental (Rosemont) several times over the past few years and each time I am pleasantly surprised and very happy.

This year I hosted a business meeting for 30 at the Intercontinental in the middle fo February - and they met and exceeded all of my expectations.

Rooms were very nice, large and spacious and staff was as friendly as always. What's nice about the Rosemont property is that there are two very nice restaurants right across the parking lot (not even 50 steps from the front door) - which gives you a nice option to venture out if you don't feel like eating "in".

HIghly recommend if you are only visiting Chicago for a short period of time!

  • Stayed: February 2013, traveled on business
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Thank IrvingtonVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this reviewResponded March 23, 2013

Dear Guest,
Wonderful! You not only have experienced the hotel as an individual traveller, but also as a meeting coordinator. We have exceptional meeting space and a talented Conference Service staff to help you with anything you need. We hope to have you back with again very soon.

Best regards,
Patrick Cook, Director of Sales & Marketing

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Reviewed March 15, 2013

Our flight was canceled and this hotel was offered at a discount rate. Free 24/7 shuttle to the airport every 30 minutes, luxurious room with glass shower and rain shower head. Very fast, efficient check in (we were exhausted) lovely, comfortable bed, linens and more than the normal amenities. We wee only there for 7 hours, but this hotel made an impression.

  • Stayed: March 2013
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Thank mcbarkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this reviewResponded March 23, 2013

Sorry to hear about your airport troubles, but glad that we made your unexpected stay more comfortable. Perhaps next time you'll be with us by choice!

Best regards,
Patrick Cook, Director of Sales & Marketing

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Reviewed March 11, 2013

We decided at the last minute to stop in to see if they had any rooms for one night, We were pleased when we were offered an executive suite for a very good price. The hotel suite was amazing, we enjoyed everything from the comfort of the beds, the very large bathroom, the sofa was also comfortable and room service was very nice and prompt, and we loved when we were told that priority club members could do late check outs. We will stay at this hotel everytime we need a place near the airport or just for a week-end getaway. Thank-You InterContinental we have found a new favorite hotel.

  • Stayed: March 2013, traveled as a couple
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Thank lissa27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this reviewResponded March 23, 2013

Great to hear! We'll be ready for your next visit and hope you'll let us know then if there's anything at all we can do to make you even more comfortable.

Best regards,
Patrick Cook, Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Rd, Rosemont, IL 60018-5400
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Rosemont
#1 Business Hotel in Rosemont
#1 Luxury Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
Price Range: $132 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
Official Description (provided by the hotel):
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 
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Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont

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