Although the overall stay was what you are paying for (staff, cleaniness, breakfast, etc), the last night in the hotel was horiffic.
That was Sunday night of the Memorial Day weekend and there was a party going on on the 9th floor. We were located on the 6th and it was so loud that we heard bases and DJ talking into microphone. Although asking numerious times both people in the party AND hotel staff, both refused to do anything about it and mentioned that we apparently the only ones that complained (I cannot imagine people on the floors above us). We were told that it should be over at 11:00pm and it ended after 3:00am.
We had 2 very young kids that passed out around midnight of exhaustion but adults stayed up for longer.Considering that the next day was Monday and people were flying out home very early, I consider that major issue in the public place like a hotel, especially at the airport. And plenty of people complained in the elevator and at breakfast the next day.
Just because of this one time experience, I will not be staying there again.More