I had pretty high expectations for this place but I ended up being very disappointed. I'm not sure if there is a manager on staff but all the waitresses and hostesses seemed really unorganized and can really use a good manager's guidance! We waited by the hostess counter for several minites before we caught the attention of one of the 7 or 8 hostesses that were working there. Very long wait to be seated and also a long wait for the food to come out. Half of my food was cold and our ribs were precooked, not what I would have expected. I guess Toby Keith doesn't have much input into the quality of service he endorses. Will not return.
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