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“Fun atmosphere, good food, HORRIBLE SERVICE!”

Toby Keith's I Love This Bar & Grill
Cuisines: American
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed July 29, 2013

We were so excited when Toby Keith's I love this Bar opened! It's not horribly far from our home, we love country music, and of course Toby Keith! We really love the food, especially the Potato Skins! (you must have them) However, each time we've gone the service has been consistently sub par! We have children, so we are NOT going at peak times. The one time we were there for over two hours and had a series of things go wrong. We wrote a note to the manager via email. We got a response of "we'll try to make it better" with nothing to compensate us. With that said we were NOT asking for anything but letting them know the problems. On our last visit, it was a pretty quiet afternoon with plenty of open tables. They sat us at a table that had not been wiped down. We then ordered soda to drink and it was totally flat. The waitress kind of huffed as we said there was a problem with our drinks She went to the bar and found out that soda machines were not working correctly and they could not fix it. :( With that said, we had our food the quickest out of any of our visits. It's fun to visit, with good food, but honestly the service is sub par. I think our days visiting TK's is over.

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Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (246)
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199 - 203 of 246 reviews

Reviewed July 27, 2013

I was working on a project nearby and went to Toby's several times for dinner. This place is gigantic with plenty of tables, TVs, and a large music stage and dance floor. The food was good with a menu consisting of typical bar food offerings. They have a good selection of beers and drink specials. The service was good each visit. I will go back to grab a beer and a burger.

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Thank FlyonTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

We went for lunch on a Sunday afternoon. The place wasn't crowded and we were seated right away. OUr waiter was fantastic and very attentive. He took our drink order and those arrived promptly. We ordered our meals and it was a short wait. I had the nachos w/ chicken and they were HUGE. I thought they were very good and had a lot of flavor. My husband had a cheeseburger and he really like that also. I'm sure the place is a lot of fun at night, they have a huge stage for live entertaintment. We will be back.

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Thank schjul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

We drive by this place all the time on our frequent trips to Indiana. We have always wanted to stop and finally did. We were seated promptly and got drinks quickly and got a starter ordered. Just a note if you are a party of 2 don't order the smoke house nachos, they are a meal for two alone. They were average with some chicken added. In the mean time our server had taken our order and proceeded to loose our ticked. She informed us of the mistake and asked if we still wanted our food or if we wanted to leave?? Really?? We waited... The main course was very good, grilled pork chops cooked just right and very tender! It was probably an honest mistake that the server made but we were a bit taken when she asked if we wanted to leave without getting our food. Also no comp was offered due to her mistake making us wait an additional 15-20 minutes for our food. All in all I give the food a thumbs up but service for us could use a little work.

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Thank Darren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

Was in Chicago for a youth softball tournament and decided to attend a Chicago Bandit's game. Noticed TK's was near Rosemont Stadium so opted to take the group there before the game.

Had a hard time finding it as it is tucked away in a corner of a little square of restaurants/bars/theaters. Parking was convenient, but cost us $13/vehicle for less than 2 hours. (Which is probably common in Chicago, but took us by surprise.)

Once we actually walked in the place, we knew we made the right choice. It is HUGE and we had a big group (15 adults/teens). The atmosphere was great - country music was playing, but not so loud you couldn't carry on a conversation, there's a huge guitar over the bar, a big Ford truck grill hanging on the wall. The adults in our group wanted to stay for the band that night - we're pretty sure it would be a fun place after the dinner hour.

Menu is varied and provided plenty of choices for everyone in our group. We ordered "That Damn Nacho" for an appetizer and can honestly say I've never seen such a huge plate of nachos. Three meats, black beans, cheese, salsa, guac, sour cream... PLENTY to make two rounds of the entire table!

The pulled pork sandwich with cole slaw on top was delicious. Everyone seemed to enjoy their choices - from wraps, to burgers to turkey melts.

Staff was very accommodating to our big group and was happy to let the kids sit at one end of our HUGE table and combine their order with their parents' orders by their softball jersey number. Tip was automatically added, which is just fine. Food was delivered quickly and accurately, and the servers checked back with us often.

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Thank wintermom9597
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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