We were so excited when Toby Keith's I love this Bar opened! It's not horribly far from our home, we love country music, and of course Toby Keith! We really love the food, especially the Potato Skins! (you must have them) However, each time we've gone the service has been consistently sub par! We have children, so we are NOT going at peak times. The one time we were there for over two hours and had a series of things go wrong. We wrote a note to the manager via email. We got a response of "we'll try to make it better" with nothing to compensate us. With that said we were NOT asking for anything but letting them know the problems. On our last visit, it was a pretty quiet afternoon with plenty of open tables. They sat us at a table that had not been wiped down. We then ordered soda to drink and it was totally flat. The waitress kind of huffed as we said there was a problem with our drinks She went to the bar and found out that soda machines were not working correctly and they could not fix it. :( With that said, we had our food the quickest out of any of our visits. It's fun to visit, with good food, but honestly the service is sub par. I think our days visiting TK's is over.