I'm pretty disappointed with the Hyatt Rosemont. I found hair and stains on one of the bed's sheets when I first arrived, and this morning I specifically asked the housekeeper to change the sheets on both beds, which she didn't do. The receptionist didn't even offer an apology for this, just sent up sheets for me to change the bed myself. The housekeeper also left the window open, although the temperature outside is about 15 degrees.
Moreover, the wireless internet access isn't free like at most hotels. They charge $9.95 per day. So for the week that's $70. When I checked in, the receptionist was superficially friendly to begin with but then joked with his colleagues about my comment that most hotels have free wireless. The workout room is also very disappointing -- most hotel exercise rooms are small, but this one doesn't even have a weight machine, only treadmills and bikes.
- Official Description (provided by the hotel):
- Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency o`Hare Hotel Rosemont
- Hyatt Regency Rosemont
- Hyatt O'hare
- Hyatt Rosemont
- Hyatt Regency Ohare Hotel