We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Nice hotel” 4 of 5 stars
Review of Hyatt Regency O'Hare

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hyatt Regency O'Hare
Ranked #5 of 18 Hotels in Rosemont
Certificate of Excellence
GreenLeadersSilver level
Yorktown, Virginia
1 review
“Nice hotel”
4 of 5 stars Reviewed October 22, 2013

The location is very convenient, close to airport and metro station. Free shuttle to airport. You can check-in and get the room key right after you board the shuttle without going to the front desk. The room is clean. Staff are very friendly. Convention center is next door, which is another good thing.
The only thing that makes it not perfect is that there is no free wifi in the room and there's no free breakfast. I've stayed in other hotels at the same price level providing very descent free breakfast and fast wifi.

Stayed September 2013, traveled on business
Helpful?
Thank Xuan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, October 23, 2013
Thank you for your recent review of our hotel. We are glad to hear that you found our hotel to be convenient to the airport as well as the CTA Blue Line station in Rosemont. We do offer complimentary wireless internet access in all of our public spaces for those of our guests who are wishing to connect online! We look forward to the opportunity to welcome you back to our hotel in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,094 reviews from our community

Traveler rating
    778
    776
    322
    138
    80
See reviews for
283
320
177
1,080
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (343)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wausau, Wisconsin
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 22, 2013

I stayed here for business a week ago. The layout of the hotel is slightly confusing. You come in on the main level, but the check in desk is on the upper floor. The hotel is very large and well appointed. There are two restaurants and a coffee shop. The rooms are comfortable and roomy. The hotel is loud. Because it's so open, you can hear people at the bar well into the night. The food is good, but outrageously expensive ($20 for a hamburger and coke). The staff is extremely friendly and helpful. I don't know if I would stay here on my dime (noise/location) but it was a nice stay for business.

Room Tip: I would think rooms on a higher floor would be more quiet in terms of bar noise than lower floors.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 13CMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, October 23, 2013
Thank you for you recent review of our hotel. We are glad to hear that you thought our rooms were comfortable and we would like to apologize for the noise that you experience during your stay with us. We look forward to the opportunity to welcome you back to Hyatt Regency O'Hare and want to thank you again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, Ohio
Level Contributor
1,116 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 2,211 helpful votes
4 of 5 stars Reviewed October 20, 2013

Stayed here for a business meeting that was held on site and found a courteous staff, nice clean rooms, good onsite restaurant and bar, efficient airport shuttle and a good night’s sleep. There are several very good restaurants within walking distance including a Gibson’s Steakhouse. For Chicago, the room rate was very reasonable. The only slight negative was that the pie shaped rooms in the towers are a bit tight.

Room Tip: Consider a small suite if you are staying more than a night as these are much more spacious than the...
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Steve1362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, October 21, 2013
Thank you for your recent review of our hotel. We are glad to hear that your stay with very comfortable. We do have several guest room types available and would be happy to accommodate you with one that better fits your needs during your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 20, 2013 via mobile

Overall nice hotel. The doorman was courteous and helpful with our bags. I loved the huge open atrium. Front desk was very helpful. We were in 311 tucked into one of the 4 round corners. After walking thru the atrium, the path to our room seemed tight. The hyatt looks like an aged hotel that has been remodeled nicely. Marble and wood everywhere. The desk had a glass top. Nice touches were the antibacterial wipe on the remote, the television having my name on it to welcome us, the ear plugs "o'hare is very close and you hear the jets" and the huge windows that replaced the entire wall. I'm sure you only get this in one of the four corner sections. Other than that. A basic 4 star hotel. Mini bar with a pressure plate and a safe. Breakfast buffet was a bit expensive as the offer the same options as other hotels that charge less. Plenty of drawer space in the room and a Comfortable bed. Few issues that knocked it from a 5 star rating. Shower and shower head had calcium and mold. Vents had dust. The molding over the huge window looked like it had water damage and was coming apart "reported to staff" and the clock radio was broken. Basically stuck on radio. The walls are thin. I could hear the person in the next room coughing all night. Another issue is something thats not controlled by the hotel. I'm pretty sure other guests have scratched and damaged the nice wood panels. Would definatly stay again.

Stayed October 2013, traveled as a couple
Helpful?
Thank jusblazeem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, October 21, 2013
Thank you for your recent review of our hotel and are glad to hear that most of the aspects of your stay exceeded your standards. We want to assure you that the feedback you provided us will be reported to the respective departments and that we will look to improve these aspects of the guest experience. We look forward to the opportunity to welcome you back to Hyatt Regency O'Hare in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upstate NY
Level Contributor
145 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed October 18, 2013

When you make a hotel reservation, you want a courteous staff, a clean room, and a good night's sleep. This hotel gave me all of those things. And one extra tidbit that I loved.... they include a sealed antibacterial wipe on top of the tv remote. It was so nice to be able to wipe down the remote, phones, door knobs, etc and feel like I got a clean start on my stay. Nice touch.

The only real drawback to my stay isn't something that can be easily changed. It's noisy. The airport is just a few miles away and during the day, the planes are skimming the rooftop of the hotel. But the good news is that at night, the air traffic all but stops, so it didn't disturb my sleep.

And while the planes weren't a sleep distraction, you can easily hear sounds from neighboring rooms.... faucets, toilet flushes, showers, and especially closing doors. (Why do hotels install room doors that can only be closed by pulling them till they slam?) But I'll give the hotel credit for this... they're obviously aware of the issues because a convenient pair of fresh earplugs was on my nightstand.

The conference rooms were comfortable, the food (both at the restaurant and in the conference rooms) was tasty and fresh, and the staff was very friendly and helpful.

Not a bad stay.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bookworm426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, October 21, 2013
Thank you for your recent review of our hotel and we are glad to see that you enjoyed one of our newest guest room initiatives to improve the overall experience. We apologize to hear that the air traffic disrupted parts of your stay but are pleased to know that these noises did not disrupt your sleep. We look forward to the opportunity to welcome you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chaska, Minnesota
Level Contributor
212 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed October 16, 2013

This hotel is near O'Hare which is nice. It is a full service hotel with an airport shuttle. The suites in the Executive Wing have a very large living room area and the beds are separated from the living room area by a wall, or rather an entertainment center with closets that does not go entirely to the ceiling. The bathrooms are dismally small though. It seems like for such a nice suite, the bathrooms could be larger. Seriously, your knees are practically hitting the door when you use the toilet.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ychick11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, October 17, 2013
Thank you for your recent review of our hotel. Feedback like yours is very valuable when evaluating how to improve the experience for all of our guests. We apologize that size of our bathrooms did not meet your standards. We several different room types available at our hotel and some of them offer larger bathrooms! We hope we have the opportunity to regain your confidence next time you travel through O'Hare! Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galesburg, Illinois
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 16, 2013

We stayed here for the first night of our honeymoon before flying out of O'Hare the next morning, and we were very happy with our stay, especially given the price.

We booked the stay through parksleepfly.com, and paid in the neighborhood of $129, including a king room and 14 days parking.

When we checked in, we were upgraded to the 2-floor executive suite due to our rewards status, and were given a complimentary bottle of wine and cupcakes.

The shuttle to the airport went off without a hitch - just be sure to arrive at the pickup point early, as it does fill up. Also, be sure to call ahead to let them know when you need picked up at the airport, and then again when you land. We got skipped over at the international terminal and had to wait almost 30 minutes for the next shuttle to pick us up.

All around I must say I was very impressed with this hotel, even if it was for a short stay.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, October 17, 2013
Congratulations! We hope that you had a fantastic honeymoon! We appreciate the 4 star review that you gave our hotel and we are looking forward to the opportunity to welcome you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Rosemont
0.5 mi away
Loews Chicago O'Hare Hotel
0.3 mi away
Crowne Plaza Chicago O'Hare
0.2 mi away
Doubletree Hotel Chicago O'Hare Airport - Rosemont
Show Prices
Show Prices
Show Prices
0.2 mi away
Hilton Rosemont / Chicago O'Hare
0.5 mi away
The Westin O'Hare
The Westin O'Hare
#3 of 18 in Rosemont
4.0 of 5 stars 1,010 reviews
0.8 mi away
Hampton Inn & Suites Rosemont Chicago O’Hare
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency O'Hare? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency O'Hare

Property: Hyatt Regency O'Hare
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Rosemont
#7 Business Hotel in Rosemont
#7 Family Hotel in Rosemont
#7 Romantic Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Number of rooms: 1101
Official Description (provided by the hotel):
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Priceline, TripOnline SA, Orbitz, HotelTravel.com, Odigeo, Expedia, Travelocity, Agoda, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Regency O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt O'hare
Hyatt Rosemont
Hyatt Regency Ohare Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing