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“A good airport hotel”

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Hyatt Regency O'Hare
Ranked #7 of 18 Hotels in Rosemont
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 22, 2013

I have stayed several times at the Hyatt Regency O'Hare, but this review will be based on the two last times. Overall, this is a very good airport hotel, and they have a good shuttle service from the airport to the hotel. I was there on two occasions in November 2012. On the fist of these occasions, there was a large convention at the hotel (the event was called FurFest), and there was a lot of noise from the people on this convention, it was almost impossible to sleep because of noise from nearby rooms and the hallway. The Hyatt Regency O'Hare is a large hotel, and it should be no problem for them to have business travelers in one part of the hotel (i.e. the executive wing).
Overall a very good hotel, however, the "incident" I had with the very noisy convention unfortunately brings the overall rating down to average.

  • Stayed: November 2012, traveled solo
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Thank haakonks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this reviewResponded March 25, 2013

Thank you for repeatedly choosing Hyatt Regency O'Hare. I do apologize that we were unable to provide you with one of the most basic services a hotel can offer, a good night's sleep, during your most recent stay. We are constantly working to improve the tranquility of our guest rooms and hope you will join us again.

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2,307 - 2,313 of 2,997 reviews

Reviewed March 22, 2013

Stayed overnight for a business meeting. The hotel is very near O'Hare and convenient from I-294 or I-190. Parking was readily available either as valet or self park. All staff was friendly and efficient. The room was spacious and very clean. Though you are right next to the airport, plane noise was not a problem. Meeting rooms were in great shape and staff was very good in keeping food and drinks maintained. Would definitely recommend for a business meeting.

  • Stayed: March 2013, traveled on business
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1  Thank Gofar19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this reviewResponded March 23, 2013

Thank you so much for the recommendation. I am delighted to share your feedback with our team. We can accommodate business meetings and conventions of all sizes. We hope you have the opportunity to join us again.

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Reviewed March 21, 2013 via mobile

This place is just ugh. I stayed here for two nights to attend a training seminar. Unfortunately the seminar was at the other Hyatt in Rosemont (my mistake). When I asked to be transferred to the other Hyatt where the rooms were the same price management refused unless I was willing to pay a one night penalty. Left a bad impression of a brand that I normally love.

The rooms are tiny and dated. Mine had a small shower stall, no tub. This morning my hair dryer wasn't working. I called down for a new one. Twenty minutes later I had to call back because it still hadn't arrived. Unimpressed.

  • Stayed: March 2013
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Thank CanadaClare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this reviewResponded March 23, 2013

I am truly sorry that you were dissatisfied with your stay. We strive to provide quick and efficient service and were unable to do so for you. I can assure you that your feedback will be shared with the appropriate departments so that we can make every effort to provide our guests with a better experience in the future.

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Reviewed March 21, 2013

My husband and I stayed at the Hyatt Regency for one night before our recent trip to Boston. The room was very clean and comfortable, the front desk attendants were helpful, and we loved that we had covered parking for our vehicle while we were gone. We also had a few drinks in the hotel sushi lounge/bar and found the staff there to be very friendly. The shuttle service to the airport was also great (the driver was even kind enough to pull over and let my husband get off when we realized we forgot something at the hotel). Overall, I would definitely recommend this hotel.

  • Stayed: March 2013, traveled as a couple
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Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this reviewResponded March 23, 2013

Your recommendation means so much to us. We only hope that you will join us again. Should there be anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

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Reviewed March 19, 2013

This hotel is a wonderful and convenient place to stay before an early morning trip out of O'Hare. They allow you to park your car for up to 14 days for FREE when you are travelling (with an overnight stay). There are many great restaurants near by (The Rosewood is our favorite) and they offer a very convenient free shuttle every half hour to the airport.

The rooms are somewhat small and oddly shaped, due to the architecture of the hotel, but for a one night stay it was perfect for our needs.

The staff at the front desk were WONDERFUL, most helpful and accommodating. We experienced several staff members and all were some of the kindness and most professional we've ever experienced.

  • Stayed: February 2013, traveled as a couple
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Thank bridgeable2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this reviewResponded March 23, 2013

Thank you for the recommendation! Our staff is truly what makes our hotel successful. We hope that you will choose us again from flying out of O'Hare International Airport.

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Reviewed March 19, 2013

The Hyatt Regency O'Hare wasn't spectacular, but very solid. The room was clean and the TV was great. The lobby and set up are very much of that early eighties - lots of concrete. Please don't take that as it being dated. It's more of a description of design. The location is convenient for O'Hare and the L is within walking distances. There are also several up scale steakhouses within walking distance as well.

The staff was very attentive and helpful

  • Stayed: March 2013, traveled with family
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Thank Toddcook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this reviewResponded March 23, 2013

I am truly sorry that we were unable to meet your expectations. We appreciate the feedback so that we can do our very best to be "spectacular" for you in the future.

Warmest regards,
Nicole Casey
Operations Training Manager

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Reviewed March 18, 2013

Easy access to O'Hare with hotel shuttle service. Our convention enjoyed the very functional ballroom/meeting rooms. The hotel staff was professional and accomodating. My room was on the executive wing, and it was comfortable and quiet. It seemed strange that there was no pool.

  • Stayed: March 2013, traveled on business
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Thank bharz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this reviewResponded March 23, 2013

We certainly strive to be your convention hotel of choice. Thank you for sharing your comments regarding your recent stay. We hope that you will join us again in the future.

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Additional Information about Hyatt Regency O'Hare

Address: 9300 Bryn Mawr Ave, Rosemont, IL 60018-5238
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Rosemont
#3 Luxury Hotel in Rosemont
#7 Family Hotel in Rosemont
#7 Romantic Hotel in Rosemont
#7 Business Hotel in Rosemont
Price Range: $130 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Number of rooms: 1095
Official Description (provided by the hotel):
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare International Airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
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Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt O'hare
Hyatt Rosemont
Hyatt Regency Ohare Hotel

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