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“Outstanding Choice in a busy area” 5 of 5 stars
Review of Hyatt Regency O'Hare

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Hyatt Regency O'Hare
Ranked #5 of 18 Hotels in Rosemont
Certificate of Excellence
GreenLeadersSilver level
Nashville, Tennessee
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Outstanding Choice in a busy area”
5 of 5 stars Reviewed November 19, 2012

The hotel is located in one of the busiest areas outside the loop however once you enter, everything change to a lighter touch. The lobby is open and reception is very inviting. The layout of the hotel is very good for those attending conventions at the nearby convention center. I was in the area to meet clients in both the city and northwest suburbs. Access was good for both directions from the hotel. At check in I was welcomed warmly and the follow up was excellent. I enjoyed a couple of nice meals in the Red lounge and a drink in the lobby bar. Room service was delivered in a timely manner and food was prepared well.

Room Tip: If you're not part of a group ask to be placed in the tower farthest from the freeway.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, November 28, 2012
We are extremely accessible for both the city and northwest suburbs. How wonderful that our hotel worked out so well for you. We sincerely hope that you will be joining us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,247 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (351)
Date | Rating
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English first
Springfield Illinois
Level Contributor
149 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 18, 2012

I have stayed in several properties around the Donald Stevens Convention Center (Ohara Airport) Most are okay but the Hyatt is a bit better. It is large and the parking can be a bit confusing as you have to pass the cab stand and many loading docks for the convention center. The parking lot winds around and can lead to some confusion in trying to park near an entrance door. I have been staying at this property since 2002 and have always found the staff friendly, check in very fast and the rooms clean and accomodating. The elevators are numerous and fast. Breakfast is a bit expensive but the buffet was very good. Their coffee was better than most hotels so I did not have to buy Starbucks!
If you are just staying overnight to catch a flight then this is a good place to be.

Room Tip: There is nothing really to see around this area so any room is okay from my perspective.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank kentdan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, November 28, 2012
We greatly appreciate your decade of business! Your recommendation is our biggest compliment. We sincerely hope that we will continue to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed November 18, 2012

There were multiple conventions going on and simply too many people in the hotel. It was often difficult to get an elevator. One particular set of conventioners was extremely noisy and I heard slamming doors, running up and down the halls, and yelling all through the night, making it very difficult to get a good night's sleep. This group also loitered all around the lobby, making it difficult to get through to the sleeping quarters, ballrooms for meetings, restaurant, and front desk. The hotel is 40 years old and had been recently remodeled, but the bathroom should have been gutted, including the tub, tiles, and toilet. The hotel is a short walk to the train station, but the train (L) ride is a long ride to downtown. The shuttle to and from O'Hare was very helpful. I will try very hard not to stay there on future trips to the area. This was definitely not a $200/night experience--$79 is more like it.

Room Tip: I was told the Executive Towers were bigger than the atrium. I had a room in the Executive Towers an...
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DRPeroli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, November 28, 2012
We understand that providing a good night's rest is the most basic component we can provide. We are truly regretful that we were unable to provide that for you. Please feel free to contact us directly in regards to exceeding your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
columbus
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 16, 2012

the hyatt rosemont is connected to the rosemont conventio center via a walkway. this hotel is primarily a business hotel supporting the convention center and o'hare airport. rooms are very nice, well maintained and up to date. main hotel is attractive and clean. I stayed in the executive wing, which is quiter than the main hotel and i connected by a short walk through a connecting walkway. the executive wing has only 2 double beds in the rooms. this hotel has only one restaurant and one bar with food service. breakfast includes an $18 buffet and is good with the usual items.
overall, if you are visiting the rosemont, this is a nice hotel

Room Tip: ask for the executive wing if you want a quiet room
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank drs1041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, November 18, 2012
Thank you for taking the time to review our hotel. We have rooms with king beds and double beds available in the main tower as well as the Executive Wing. We hope you visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 16, 2012

I stayed at this hotel Nov. 2012 overnight for a conference. I was in the Executive Wing, which is very nice and quiet. The room was nicely appointed and cleaned well (except for a long piece of hair in the bathroom sink). The reservation staff was very nice during check-in and check-out. The hotel shuttles run every 15 minutes to and from the airport, which is extremely convenient. My flight leaving was at 6 a.m. and I was able to catch a shuttle from the hotel at 4:45 in the morning.

Nice hotel if you want to be near the airport.

Room Tip: If traveling on business...try the Executive Wing.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank familyfromatlanta_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, November 18, 2012
Sorry for the cleanliness concern! We are so glad that it did not further impact your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 16, 2012

I stayed at this hotel as i had an over night stop over before a 7am flight the next morning. Checkin was very quick and easy and the staff were very friendly. I had a room with two double beds all to myself so there was plenty of space. The shower was great and the toiletries came in handy. There was also a coffee maker in the room which i used in the morning (very useful!). I asked for a 5am wakeup call which they gave me so very happy with that.
Check out was very quick and i took the complimentary shuttle back to the airport at 5:30am.
I thought the room was very quiet so not sure what other peoples issues were with noise?
Would stay there again if i need to stop over in Chicago!

Room Tip: Chose a high floor if possible. Rooms with two double beds are also bigger so more room for your lug...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ShutUpMeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, November 17, 2012
If you do join us again in the future and have an early flight to catch, we also have Perks open at 4am and In Room Dining open at 4:30am to help you enjoy a delicious meal before you leave for the airport. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
130 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed November 15, 2012

My wife and I stayed here for a night and like any other Hyatt I've been, it met all of my expectations. This Hyatt reminded me of the Hyatt Regency San Francisco as the layout was somewhat similar.

What I liked about this hotel was I was able to get free wifi, and the Red Bar & Lounge served some pretty good food!

The room was clean with lots of space, so I can't really write anything bad about the hotel!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bestbeancounter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, November 17, 2012
We certainly strive to give you and your wife the Hyatt Touch. I sincerely hope that we are able to exceed your expectations next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency O'Hare

Property: Hyatt Regency O'Hare
Address: 9300 Bryn Mawr Ave, Rosemont, IL 60018-5238
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Rosemont
#3 Luxury Hotel in Rosemont
#7 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#7 Business Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Number of rooms: 1101
Official Description (provided by the hotel):
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
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Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt O'hare
Hyatt Rosemont
Hyatt Regency Ohare Hotel

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