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“Overnight near O'Hare”

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Doubletree by Hilton Chicago O'Hare Airport - Rosemont
Ranked #8 of 18 Hotels in Rosemont
Certificate of Excellence
Reviewed April 3, 2014

This is a very nice facility and the rate was good. I used the shuttle service and it worked out great to get back and forth to ORD. Nice gym as well. Parking is $13 a night so a bit expensive, but they will pick up at airport and return on the half hours. Nice spacious rooms and good breakfast. I would stay again anytime.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Curt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded April 4, 2014

I am thrilled to hear that you had a phenomenal experience at our hotel. We are very proud of the staff at our hotel and I'm glad that they exceeded your expectations. Thank you for the compliments, I look forward to having you stay with us again.

Warmest Regards,
Ruby M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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898 - 904 of 1,442 reviews

Reviewed April 2, 2014

This is a very delightful hotel. I would stay again, and again. The only down side is the fact that parking is $13 and there is a fee of $13 each time you leave the hotel. This can add up. Other than this I loved the hotel!

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank 252tamaraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded April 4, 2014

Thank you for taking the time to write a review about our hotel. We are delighted that your stay with us was enjoyable and you were able to enjoy our complimentary shuttle to O'hare. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

We hope to serve you again in the near future.

Warmest Regards,
Ruby M

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Reviewed April 1, 2014

Hotel was very nice....good restaurants and clean rooms. I stayed for business and location to the office as well as the airport was perfert. Transportation from airport was a bonus, not a real long wait

  • Stayed: March 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Celeste Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded April 4, 2014

Thank you so much for your review of the hotel. I'm glad you had a great time and we look forward to being of service to you in the near future.

Thanks again,
Ruby M

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Reviewed March 31, 2014

Nice hotel on many facets. The ceiling was damaged from water, I suppose. It had been painted over, not repaired. Had switches one had to find to power the power outlet that had the clock plugged into it, surprise and a wall switch to apply power to the room HVAC, another surprise. Would stay there again, quiet and slept well.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded April 1, 2014

What a wonderful review! We are so thrilled that you had a great stay. Thank you for your 4 star rating and we look forward to having you stay with us again.

Warmest Regards,
Ruby M

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Reviewed March 27, 2014

The staff at Doubletree were wonderful. They went above and beyond to ensure our stay was comfortable. The rooms were a very nice size and very clean and modern. it is only a block from many well known restaurants including the Hofbrauhaus. We would definitely stay there again.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank 576joans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded March 29, 2014

Thank you so much for your positive review of our hotel, the Doubletree Rosemont O'Hare. We are so pleased that you enjoyed your stay. We welcome you back soon.

Warmest Regards,
Ruby M

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Reviewed March 24, 2014

Generally I love DoubleTree properties. This time I was disappointed. Two of my four nights,the smell of smoking from a neighboring room was overwhelming. The last night I ordered room service and both the salad and wine were less than "fresh". However, the restaurants were generally very good and the service - particularly the front desk - was great.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Donna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded March 28, 2014

Thank you for taking the time to review our property. We are saddened to see that you didn't enjoy some of your experience with us. I apologize for any inconveniences that you may have encounter during your recent experience with us. We are always open for feedback so that we can be better than the best. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We hope on your next visit to Chicago, you will choose our property again and we promise you an exceptional service.


Warmest Regards,
Ruby M

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Reviewed March 23, 2014

We were happy with our stay. The staff very courteous. We were not familiar with the area and the staff very helpful with suggestions and directions. We had a rental car and was not aware we could a flat fee of $23. We were paying $13 each time we left the garage. They were kind enough to credit adjust my account and I just paid the $23/day parking fee.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Patricia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby M, Manager at Doubletree by Hilton Chicago O'Hare Airport - Rosemont, responded to this reviewResponded March 28, 2014

Thank you very much for taking the time to provide feedback regarding your recent stay. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future!

Best regards,
Ruby M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Chicago O'Hare Airport - Rosemont

Address: 5460 North River Road, Rosemont, IL 60018-5232
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
Price Range: $110 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $26/day; Valet Parking: $30/day. ... more   less 
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree

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