My husband and I recently went on a short vacation to Chicago. While there, we stayed at this hotel. The parking and entrance were a bit confusing at first - we had no idea where to go. However, once we got checked in we were told about an underground parking garage which was great.
We did have a problem with the first room we were given (we wanted a single King and were given a room with 2 full), but the staff was very helpful and got it corrected immediately.
The only real negatives we had in regards to the room were: 1. The pillows were very small, and flattened out when used. As a side/stomach sleeper, this was a hassle for me and I had a hard time sleeping. 2. The air conditioner didn't seem to work well. I am a very warm person by nature, and the a/c just didn't seem to cool the room off very much.
Other than those 2 issues, the free breakfast was less than exceptional, but that is pretty standard with hotels.
The free wi-fi and free parking, in addition to the great staff, really made this a great stay!
- Official Description (provided by the hotel):
- Make the right choice, make the smart choice! We offer a hot breakfast, length of stay parking, and high speed internet all complimentary. Traveling to O'Hare; use our convenient 24 hour O'Hare Airport shuttle service. It leaves the hotel at :15 and :45 past every hour. Once at the airport, make your way to the bus/shuttle center. We pick- up at door #2 two times per hour at the :00 and :30 (please call for pick-up between 11pm - 6am). Located minutes from the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theater and Rivers Casino. Conveniently close to the CTA 'Blue Line'. Take the train downtown to see the Magnificent Mile, Chicago Museums, McCormick Place or many other attractions. Sports enthusiasts will enjoy easy access to Chicago Cubs, White Sox, Bears, Bulls and Blackhawk games. Our all suite-property includes spacious rooms which all have a fridge and microwave. Find time to use our Indoor swimming pool and 24 hour fitness center. With over 6,000 sq ft of flexible meeting space, we can help plan your next event. ... more less
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- Also Known As:
- Springhill Suites Chicago o`Hare Hotel Rosemont
- Chicago Springhill Suites