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Rosemont
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All reviews evening reception managers reception order omelettes complimentary breakfast omelette station convention center sky bridge across the street nice hotel within walking distance living area excellent stay outlet mall entertainment district meeting room room was spacious parking garage
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Reviewed 5 weeks ago

We were put up by the airline due to a maintenance delay that caused us to miss our next connection. Requested a Hilton property and they delivered a PRIME Hilton experience. Excellent service, room and the food was fantastic. Prices were reasonable for the quality!!!!

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Dina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyM5483, Front Office Manager at Embassy Suites by Hilton Chicago O'Hare Rosemont, responded to this reviewResponded 3 weeks ago

Thank you for your recent stay we are looking forward to your next visit.

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Reviewed January 17, 2020

Very nice stay. Upon arrival the hotel had a power outage. They kept our bag and said we can check in after dinner. If the power was not back they'd make arrangements for us at the hotel next door. Room was spacious and comfortable. Breakfast was delicious. Cook to order omelettes!

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Sightseer570347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyM5483, Front Office Manager at Embassy Suites by Hilton Chicago O'Hare Rosemont, responded to this reviewResponded 3 weeks ago

Thank you for your recent stay with us. We are sorry that it didn't start they way we would of wanted but pleased we were able to accommodate you upon your return.

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Reviewed January 17, 2020

They need more soap in the rooms... We had 2 bar soaps for 3 sinks and a shower. Otherwise, the service was great, breakfast was very good, checkin and checkout was easy. the room was a bit weird in that it has a huge boardroom style table in it, but it wasnt a problem.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank TylerBuchman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyM5483, Front Office Manager at Embassy Suites by Hilton Chicago O'Hare Rosemont, responded to this reviewResponded 3 weeks ago

Thank you for your recent stay as well as for providing us with your feedback. We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

Overall this hotel lives up to its name. Staff friendly and helpful. Clean lobbys and our room was very clean and up to date. The evening drinks were great but lacked in the snacks. Breakfast had lots to choose from and ready to order eggs. Parking was too expensive $29.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank mariejackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyM5483, Front Office Manager at Embassy Suites by Hilton Chicago O'Hare Rosemont, responded to this reviewResponded 3 weeks ago

thank you for your recent stay with us. As well as for providing us with your feed back. I apologize for the parking fees I can assure you that they are in line with the area parking fees. We do offer discount parking when you couple it with your room rate. The package is called a park and stay. Just ask any of our reservation agents about it. We look forward to your next visit.

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Reviewed January 15, 2020

We had an excellent stay. Everything was wonderful. The breakfast was excellent and satisfying. Overall wonderful experience. The hotel was connected to the venue we needed to be at so no walking through the cold or dealing with parking cars. Rooms were large, we are a family of 5 and did not feel cramped.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank blondeangel3665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyM5483, Front Office Manager at Embassy Suites by Hilton Chicago O'Hare Rosemont, responded to this reviewResponded 3 weeks ago

Thank you for your recent stay as well as for providing us with your feedback. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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