Stayed here for a convention held at the hotel so the convenience was the primary reason for our stay here. We were turned away twice at check-in because our room wasn't available. This only delayed our room an hour and they offered to remove the parking fee for two nights so that saved us around $50 bucks. When we tried to log onto our laptop we realized there was a $13 a night fee just to use the internet. I feel the internet is as expected in a hotel the same way cable TV is - you assume it would be included as part of your stay. Same with a mini-fridge. I expect to have one in my room as well which there was none. The ice bucket is the smallest I've ever seen so it was hard to keep our food cool that we brought back from the restaurant and from home. For this reason alone I doubt I would stay here again - even if the convention was in the hotel again I would probably seek out a more all-inclusive hotel. Also, if you decline cleaning service during your stay you supposedly receive a $5 voucher or card to use at a participating restaurant which we did not receive. So I asked cleaning and they said check with the desk and then we did that and they said cleaning should have given us that. Then they said they would add it to our points or something like that and when we checked the receipt it wasn't there and that was 2 minutes after the desk offered us that.
Tips: There is a McD's right next to the hotel if you need food quick. The gas station next to McDs is about .25 more a gallon than anywhere else I saw - even the toll road gas stations so buy somewhere else!
- Official Description (provided by the hotel):
- The newly renovated Westin O'Hare is just minutes from O'Hare International Airport and provides an O'Hare Airport Shuttle service that departs from the hotel. Our renovation features refreshed guest rooms, lobby, a full-service Starbucks, fitness center, brand new restaurant concept Benchmark Gastropub, and additional meeting space. Additionally, we are within minutes of MB Financial Park,the Fashion Outlets of Chicago, Donald E. Stephens Convention Center, Rosemont Theater and Rivers Casino. Walking distance to the Blue Line "EL" train providing service to downtown Chicago. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Travelocity, Orbitz, Priceline, getaroom.com, Cancelon and TripOnline SA so you can book your The Westin O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Westin o`Hare Hotel Rosemont
- Westin Hotel Rosemont
- Westin Hotel o Hare
- Westin Rosemont
- Rosemont Westin