The airport shuttle, which is supposed to run every 15 minutes, took two and a half hours to pick me up. The hotel told me twice on the phone that they couldn't contact the shuttle driver (not true), and the third time I was told the O'Hare aloft didn't have a shuttle and I should take a cab! Strike one.
When I finally got there, I was greeted by Hansen's "Mmmm Bop" blaring through the speakers. Strike two.
The bed was uncomfortable, overnight staff was rude, and it turns out they charged my credit card twice. Strike three.
I know this hotel just opened a few weeks ago and they have "kinks" to work out, but this was a horrible experience. Everything about aloft is tacky, overpriced, and cheesy.
- Official Description (provided by the hotel):
- Conveniently located just minutes away from the airport, the Aloft Chicago O'Hare offers all travelers a new experience with a loft inspired design as well as lounge, 24/7 gym, and indoor pool. ... more less
- Reservation Options:
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- Also Known As:
- Aloft Chicago o`Hare Hotel Rosemont
- Aloft Hotel Rosemont