This was our first and last stay at this particular property--we stayed there because we were flying out of Rockford Airport for our first time . On check in I paid cash and was shortchanged by $30--thank heaven I caught it but I wasn't even offered an appoligie. Later we tried to rent a movie paying cash and it took at least a 1/2 hour to get the movie working--our tv cut out twice and we missed over 15 minutes of the movie--both times I called the front desk. Finally we were able to watch the movie but out tv died on us right after it. The next day on checkout the clerk told me I wasn't charge room tax and needed to pay more. The clerk who checked me in not only tried to shortchange me but then didn't charge me the rate and this clerk has been a manager at other Comfort Inns. He acted very tired but I did notice later when a young adult women checked in he perked right up and gave her alot of attention. We do travel a bit and I do share my experiences.
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- Also Known As:
- Comfort Hotel Rockford
- Rockford Comfort Inn