I have stayed at this hotel on neumerous occasions and have always recommended it to our Law Firm for a Great place to however they charge after you leave for charges they have admitted telling ou of the policy below which was not enforced cost my daughter 250.00 fortunate for her she did not have this amount on her card so they just started entering amounts till they cleaned it out. Great hotel won't be recommending this anytime soon. The eployee at the desk said they don't tell anyone this policy? huh
The policy is integrated in the Marriott Quality Assurance process. All associates have been trained to respond to potential violations of the policy. For example, housekeepers are trained to observe signs of smoking in the hotel. Guests are reminded at the time of booking and upon arrival at the hotel that smoking is not permitted inside the building. Pre-arrival email notifications also include a reference to the policy. There is a significant room recovery fee for guests who do not comply in order to cover the extensive cost of restoring guest rooms to a smoke-free condition.
- Official Description (provided by the hotel):
- Residence Inn Rockford is one of the premiere extended stay hotels in Rockford, IL. We're conveniently located near the Rockford Airport, and just minutes away from Magic Waters, Cherryvale Mall, Rock Valley College and Rockford University. Our hotel offers free hot breakfast and free WiFi to all guests, as well as indoor pool and hot tub facilities. We are one of the only pet friendly hotels in Rockford, IL. All Residence Inn hotel rooms come with a full kitchen, including stove top, full refrigerator, dishwasher, and lots of counter space. ... more less
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- Also Known As:
- Rockford Residence Inn