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Baymont Inn & Suites Rockford
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Reviews (813)
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All reviewsroom was cleancracker barrelhot tubwould stay againmicrowave and fridgewafflesgas stationcontinental breakfastfront desk staffgreat place to stayrockford areastaff was friendlyfreewayillinoishalldryer
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Reviewed March 9, 2014

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded March 17, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 7, 2014

We were in Rockford two weeks ago for a dance competition and all the hotels were packed, including this one. However, I thought the staff did a great job and we had no major issues. The room was basic and clean which is all we needed for one night's stay. We ate breakfast at 7am on a Saturday and found it to not be too busy and well stocked with your run of the mill free breakfast selections. Not as good as most hotels, but everyone knows not to expect much with a free breakfast. We had a fridge in our room which was great and the vanity was outside the bathroom which worked very well for us. We stayed on the fourth floor and as soon as we stepped off the elevator I could smell smoke from some of the rooms. It seems like half of the floor was smoking and the other non-smoking. I was worried we would still smell it in our room but as soon as I took a few steps from the elevator I didn't smell it at all so it was not an issue. The only complaint I have is that the outside doors would not unlock with a key card - they were frozen. The night we stayed it wasn't even very cold for Illinois so I'm not sure why this was an issue. According to other guests this had been an ongoing problem. There was limited parking and a lot of space was taken up by big trucks so if you get to the hotel late be aware you will need to park around back- and then walk all the way around to the main entrance because the side/back doors may not open. Minor complaint overall. It saved us $45 compared to the "preferred" hotel of the dance competition and I would definitely stay here again for one or two nights if I'm in Rockford.

  • Stayed: February 2014, traveled with friends
    • Value
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Thank Lavaford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded March 17, 2014

Thank you very much for your kind words regarding your recent stay at the Baymont Inn & Suites Rockford. We are delighted you were able to enjoy not only our convenient location, but experienced exceptional service levels from all of our staff.

Sincerely,

Michele Watson
General Manager

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Reviewed March 6, 2014

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded March 17, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 6, 2014

We stayed at the Baymont Inn Rockford last Saturday night, the front desk ladies were very nice and friendly one of them name Jessica help me bringing my stuff up to the room, when my husband was parking our car and I was carrying my little children.
We had a peaceful night very rested ,the mattresses and pillows were perfect.
The next morning we had a nice breakfast healthy options there and the breakfast lady Vicki was very nice and helpful.
Overall we had a great experience,definitely next time we stop by Rockford we will stay there for sure.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mrch888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded March 17, 2014

What a great review. Thank you for pointing out our convenient location, and in particular, we're thrilled to learn that you had a restful night's sleep while staying at the Baymont Inn & Suites Rockford. You've made our day by sharing your experience and we look forward to welcoming you back again for another exceptional stay very soon.

Sincerely,

Michele Watson
General Manager

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Reviewed March 4, 2014

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontRockfordGM, General Manager at Baymont Inn & Suites Rockford, responded to this reviewResponded March 17, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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